Lead HIM Technician

savista; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

RHIT educational assistance

Job summary

Savista is seeking a Lead HIM Technician to support the day-to-day operations of its Health Information Management department. You will supervise workflows, ensure accurate chart processing, and serve as a resource for the team to drive quality and confidentiality in every step.

In this hands-on leadership role, you’ll train staff, monitor productivity, and partner with management to identify opportunities for process improvements while upholding HIPAA regulations and patient privacy.

Qualifications

• Experience in Health Information Management or medical records.
• Ability to lead in a fast-paced environment.
• Strong confidentiality and HIPAA knowledge.

Responsibilities

• Lead daily HIM operations: monitor workflow, chart requests, filing and purging.
• Prioritize and adjust work assignments to meet timeframes.
• Monitor workloads and communicate backlogs to management.
• Serve as first point of contact for daily workflows and procedures.
• Assist with staffing coverage during illness, vacancies or absences.
• Locate missing charts and resolve workflow issues.
• Support special projects and initiatives from HIM leadership.

Skills

Leadership

Team training

Quality & productivity

HIPAA compliance

Education

RHIT program enrollment

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Build Your HIM Career With Us

Are you looking for an opportunity to grow your career in Health Information Management (HIM)? The Lead HIM Technician role is a great opportunity to expand your HIM knowledge, develop leadership experience, and take the next step toward a rewarding career in the field.

We are especially interested in candidates who are currently enrolled in an RHIT (Registered Health Information Technician) program or are interested in enrolling in one. To support your professional growth, we offer educational assistance for eligible employees pursuing their RHIT, helping you build the knowledge and credentials needed to advance your HIM career.

Flexible scheduling options are available, including weekend hours, to help accommodate school schedules for candidates pursuing their RHIT or other educational goals.

As a Lead HIM Technician, you'll gain hands-on experience with HIM operations while serving as a resource to your team, supporting training and development, monitoring quality and productivity, and helping identify opportunities to improve department processes. This is a working lead role with meaningful opportunities to grow your skills and prepare for future career advancement within HIM.

About the Role

As a Lead HIM Technician , you will play an important role in supporting the day-to-day operations of the Health Information Management (HIM) department. You'll help ensure work is completed accurately, efficiently, and within established service-level expectations while serving as a go-to resource for team members and supporting the training and development of HIM staff.

This is a hands-on leadership opportunity for someone who enjoys working in a fast-paced environment, solving problems, maintaining high standards for quality and confidentiality, and helping a team succeed.

What You’ll Do

Lead Daily HIM Operations

• Monitor daily workflow and coordinate the processing of incoming chart requests, chart retrieval, chart re-filing, loose document filing, purging, driving processes, and shipment preparation.
• Prioritize and adjust work assignments as needed to ensure daily processes are completed accurately and within established timeframes.
• Monitor workloads and proactively communicate potential backlogs or operational concerns to management.
• Serve as a first point of contact for team members with questions regarding day-to-day HIM processes and procedures.
• Assist with departmental coverage during periods of illness, vacation, position vacancies, or other staffing needs.
• Assist with locating missing charts and resolving issues that may impact workflow or timely record retrieval.
• Support special projects and other initiatives requested by HIM leadership or administration.

Support Training & Team Development

• Assist with the orientation and training of new HIM employees.
• Provide ongoing training and cross-training to HIM staff to promote consistent, accurate, and efficient processes.
• Serve as a resource and subject matter expert for team members regarding daily workflows and procedures.
• Help foster a collaborative team environment focused on quality, productivity, and excellent service.

Monitor Quality & Productivity

• Conduct weekly quality and productivity audits of key HIM processes, including chart retrieval, chart re-filing, loose document filing, purging, and driving activities.
• Document audit results, identify trends or opportunities for improvement, and communicate findings to management.
• Maintain accurate daily productivity and audit statistics.
• Help ensure department processes consistently meet established quality and productivity expectations.
• Identify opportunities to improve workflows, processes, procedures, and overall departmental efficiency.

Protect Patient Information & Support Compliance

• Maintain strict security and confidentiality of health information and comply with all applicable record-access and review requirements.
• Follow local, state, and federal HIPAA regulations and organizational policies governing the privacy and security of patient information.
• Consult with management regarding unusual, sensitive, or non-routine requests involving health information.
• Assist customers, co-workers, care providers, and other internal stakeholders with HIM-related questions and requests.
• Answer department telephone calls and provide professional, courteous service as needed.

What You’ll Bring

Experience working in Health Information Management, medical records, or a related healthcare environment.

Interest in building a long-term career