Lead Healthcare Charge Discrepancy Specialist

Parkland Health; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Parkland Health is seeking a detail-oriented professional to research charge discrepancies and collaborate with Patient Financial Services to correct accounts. The role involves supporting outpatient PM&R workflows and coordinating with management to improve billing processes.

You will monitor compliance, lead scheduling support within PM&R, and assist in staff development to ensure accurate coding and timely revenue restoration.

Qualifications

• Knowledge of third party payors and managed care; understand EOBs and coverage.
• Experience with CPT and ICD-9 coding.
• Proficient with word processing, spreadsheets, and database software.
• Detail oriented with strong mathematical and analytical skills.
• Excellent verbal and written communication; professional demeanor.
• Teamwork and interpersonal skills.

Responsibilities

• Researches and monitors compliance areas; recommends policy changes to improve consistency and effectiveness.
• Assists in reconciling patient accounts with charge discrepancies; coordinates with PFS to make timely adjustments.
• Audits accounts to ensure policy adherence; participates in quality monitoring and process improvements.
• Serves as a lead resource for scheduling within outpatient PM&R to ensure efficient operations.
• Coordinates workflow with PM&R management; identifies improvements for workflow and customer satisfaction.
• Provides PM&R expertise; acts as liaison to administrative management staff.
• Provides daily staff support for all PM&R functions.
• Assists with staff training, orientation and evaluation to maximize capabilities.
• Addresses patient scheduling complaints and escalates as needed.

Skills

Third party payors knowledge

CPT and ICD-9 coding

Computer skills

Analytical skills

Communication skills

Teamwork

Leadership

Education

High School Diploma

Tools

Word processing

Spreadsheet

Database software

Job description

Parkland Health is seeking a detail-oriented professional to research charge discrepancies and collaborate with Patient Financial Services to correct accounts. The role involves supporting outpatient PM&R workflows and coordinating with management to improve billing processes.

You will monitor compliance, lead scheduling support within PM&R, and assist in staff development to ensure accurate coding and timely revenue restoration.