LEAD GUEST SERVICES-MARCELLA'S SHORT NORTH

Marcellasrestaurant; Columbus (OH); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Inclusive environment

Flexible scheduling

Paid time off

Closed major holidays

Job summary

Cameron Mitchell Restaurants is seeking a HOST to join our team at Marcel la's Short North in Columbus. The role focuses on creating a warm first impression, welcoming guests, and guiding seating to optimize service.

You will work with a team to deliver genuine hospitality, manage open-table requests, and promote a friendly atmosphere. Starting pay ranges from $12 to $22 per hour based on experience, with part-time scheduling.

Qualifications

• Guest service experience preferred.
• Ability to manage seating and guest inquiries.
• Excellent communication and friendliness with guests.

Responsibilities

• Greet guests and manage seating to optimize service.
• Answer guests' questions and handle requests with courtesy.
• Maintain professionalism and hospitality standards.
• Coordinate with team to ensure smooth guest flow and safety.
• Follow restaurant safety, health, and sanitation guidelines.

Skills

Hospitality mindset

Leadership

Teamwork

Positive attitude

Job description

LEAD GUEST SERVICES-MARCELLA'S SHORT NORTH

• Job Category: CMR Restaurant
• Requisition Number: GUEST006165
• Posted: May 26, 2026
• Part-Time

Locations

Showing 1 location

MARCELLA'S
645 NORTH HIGH STREET
COLUMBUS, OH 43215, USA

Description

CAMERON MITCHELL RESTAURANTS is seeking a HOSTto join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $12.00-$22.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community
• Prior host and open table experience

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Experience

• 1-2 years

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.