GUEST SERVICES-THE GUILD HOUSE

Cameron Mitchell Restaurants, LLC; Columbus (OH); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Opportunities for career growth

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed on 7 major holidays

Job summary

A hospitality company in Columbus, OH, is looking for a Host to create positive first impressions and ensure guest satisfaction through genuine hospitality. Responsibilities include greeting guests, managing seating, and handling inquiries with professionalism. The ideal candidate embodies teamwork, positivity, and leadership, with a flexible schedule. The role offers starting pay between $14.00 to $22.00 per hour along with various benefits and career growth opportunities.

Qualifications

• Candidates should have an enthusiastic and self-starting nature.
• Flexibility and the ability to perform well when granting autonomy are preferred.
• 1-2 years of preferred experience in hospitality or customer service.

Responsibilities

• Greet and seat guests to create a positive first impression.
• Handle guest questions and complaints with priority on satisfaction.
• Report on time as per the work schedule and maintain uniform standards.
• Follow safety and sanitation guidelines as specified by the restaurant.

Skills

Genuine approach to hospitality

Leadership

Positive attitude

Teamwork

Job description

Location: GUILD HOUSE SHORT NORTH, THE GUILD HOUSE, 624 NORTH HIGH STREET, COLUMBUS, OH 43215, USA

Position: Host

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $14.00-$22.00/hour based on experience

What we are looking for:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

Essential Functions of the Position:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Preferred Qualifications:

• Enthusiastic: Shows intense and eager enjoyment and interest
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Preferred experience: 1-2 years

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.