GUEST SERVICES LEAD-THE GUILD HOUSE

Theguildhousecolumbus; Columbus (OH); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Opportunities for career growth

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed on major holidays

Job summary

Cameron Mitchell Restaurants, located in Columbus, Ohio, is seeking a HOST to enhance guest experiences. In this role, you will create a welcoming atmosphere and manage seating for guests. Ideal candidates will display leadership, kindness, and a genuine customer service approach. We offer excellent benefits including career growth opportunities, dining discounts, and flexible scheduling. Compensation will start between $14.00 to $22.00 per hour based on experience.

Qualifications

• Must exhibit kindness and positivity in all interactions.
• Must adhere to restaurant uniform and hygiene standards.
• Ability to take direction and work well in a team.

Responsibilities

• Create welcoming experiences for guests in person and over the phone.
• Control seating and manage guest satisfaction.
• Assist management and co-workers with various duties.

Skills

Genuine approach to hospitality

Leadership

Positivity

Teamwork

Communication skills

Job description

GUILD HOUSE SHORT NORTH
THE GUILD HOUSE
624 NORTH HIGH STREET
COLUMBUS, OH 43215, USA

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who are we?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays
• Starting pay $14.00-$22.00/hour based on experience

What We Are Looking For

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

Essential Functions of the Position Include, But Are Not Limited To

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.