Lead Guest Service Associate - Sales & Guest Experience (Riverton Mountain View Place)

NORTH AMERICAN WAX COMPANY LLC; Riverton (UT); On-site; USD 9,987 - 24,796; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Referral Bonus

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Lead Guest Service Associate in Riverton, UT. This role involves delivering exceptional service while driving center revenue, training staff, and managing front-desk operations.

The ideal candidate possesses strong sales skills, leadership abilities, and a goal-oriented mindset. Benefits include health insurance, 401k match, and generous bonuses. Join a vibrant team focused on guest satisfaction!

Qualifications

• High school diploma or GED required; or one to two years related experience or training.
• Equivalent combination of education and experience will also be considered.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Promote additional services and sell wax passes.
• Manage front-desk operations including check ins and cash handling.
• Maintain a professional center appearance.

Skills

Sales and guest service skills

Leadership abilities

Communication skills

Interpersonal abilities

Goal-oriented mindset

Education

High school diploma or GED

Related experience or training

Job description

Job Details
Job Location: 4534 West Partridge Hill Lane - Riverton, UT 84065
Salary Range: $7.25 - $18.00 hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Benefits (Subject to Eligibility)

• 401k Company Match.
• Health, Vision, and Dental Insurance (28+ hours/week).
• Generous Bonus Incentive 2x/month (Packages + Retail).
• Training and career advancement opportunities.

Perks

• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous Incentive to hire all roles!

Qualifications

• High school diploma or GED required; or one to two years related experience or training.
• Equivalent combination of education and experience will also be considered.