Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Salt Lake City (UT); On-site; USD 19,975 - 22,041; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Career advancement opportunities

Free services

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for a passionate Guest Service Associate in Salt Lake City, UT. You will be responsible for delivering exceptional guest service and promoting services to maximize center revenue.

The ideal candidate possesses strong sales and guest service skills, is goal-oriented, and has previous experience in retail or the beauty industry. We offer competitive hourly rates and numerous benefits including healthcare, scheduling flexibility, and career advancement opportunities.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.
• Strong sales and guest service skills required.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, sell wax passes and rebook guests.
• Manage front desk operations, including cash handling and inventory control.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail

Job description

Job Location: 1440 Foothill Drive Suite 140 - Salt Lake City, UT 84108

Salary Range: $14.50 - $16.00 Hourly Full-Time & Part-Time Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

What We Offer

• 401k Company Match.
• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Tuition Reimbursement Program.
• Health, Vision, and Dental Insurance.
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!