Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Salt Lake City (UT); On-site; USD 19,975 - 22,041; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Career advancement opportunities

Upbeat, supportive culture

Referral Bonus

Job summary

Anchor Point Management Group in Salt Lake City is seeking a Guest Service Associate to deliver exceptional guest service while enhancing center revenue. The ideal candidate will promote services, manage front desk operations, and create a welcoming environment.

This role requires strong sales and guest service skills, excellent communication abilities, and availability for evenings and weekends. Opportunity for competitive pay, bonuses, and career advancement in a fun and supportive culture.

Qualifications

• Previous experience in a customer-facing role is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and products to meet sales goals.
• Manage front desk operations efficiently.
• Maintain a clean and organized center appearance.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail or beauty industry

Job description

Job Location: 1440 Foothill Drive Suite 140 - Salt Lake City, UT 84108

Salary Range: $14.50 - $16.00 Hourly Full-Time & Part-Time Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

What We Offer

• 401k Company Match.
• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Tuition Reimbursement Program.
• Health, Vision, and Dental Insurance.
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!