Lead, Growth and Partner Operations

Pagaya; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

Pagaya is seeking a Growth and Partner Operations Lead to scale partnerships across asset classes such as personal loans, auto, and point of sale financing. The role sits at the intersection of strategy, operations, and executive storytelling, collaborating with Growth, Onboarding, Product, Partnerships, and the Office of the President.

This high-visibility position requires experience translating strategic priorities into actionable plans, strong presentation skills, and the ability to drive

Qualifications

• 5+ years of experience in top-tier consulting, ideally with exposure to financial services, fintech, or consumer lending/credit.
• Exceptional verbal and visual communication skills, with the ability to translate complex ideas into clear, structured narratives.
• Proven experience creating executive-ready presentation materials.
• Strong analytical and financial modeling skills (advanced Excel proficiency required).
• Highly detail-oriented, with consistently accurate and high-quality output.
• Strong cross-functional collaborator with the ability to build relationships across teams and levels.
• Comfortable operating independently in a fast-paced, high-performance environment.
• Proactive, solutions-oriented mindset with strong problem-solving capabilities.

Responsibilities

• Own Executive-Level Communications: Build clear, structured, and compelling presentation materials for internal leadership and external partners.
• Drive Strategy Execution & Operations: Translate Growth strategy into actionable operating plans, measurable objectives, and day-to-day execution.
• Strengthen Growth Operations: Maintain prospect coverage maps and coordinate cross-functional cooperation across Growth, Onboarding, Product, Partnerships, Research and others.
• Optimize Processes: Identify bottlenecks and propose scalable solutions, improve workflows and reporting structures.

Skills

Executive-level communication

Financial modeling

Cross-functional collaboration

Independent work

Problem solving

Tools

Excel

Job description

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

Let's create better outcomes together!

About The Role

We are seeking a dynamic Growth and Partner Operations Lead to join Pagaya’s Growth team, focused on scaling new partnerships across priority asset classes including personal loans, auto, and point of sale financing.

This is a high-visibility, high-impact role that sits at the intersection of strategy, operations, and executive storytelling. You will work closely with senior leaders across Growth, Onboarding, Product, Partnerships, and the Office of the President to translate strategic priorities into operational execution. The role is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, and is eager to take ownership in a scaling fintech platform.

Responsibilities

Own Executive-Level Communications

• Build clear, structured, and compelling presentation materials for internal leadership and external partners
• Craft tailored, executive-level narratives that communicate Pagaya’s value proposition
• Support high-stakes meetings, partner reviews, and strategic planning sessions

Drive Strategy Execution & Operations

• Translate Growth strategy into actionable operating plans, measurable objectives, and day-to-day execution
• Track progress against strategic priorities, identify risks, and drive accountability across stakeholders
• Embed strategic priorities into day-to-day execution across asset classes (Personal Loans, Auto, Point of Sale)

Strengthen Growth Operations

• Maintain prospect coverage maps
• Coordinate cross-functional cooperation across Growth, Onboarding, Product, Partnerships, Research and other stakeholders
• Establish structured communication frameworks across internal and external stakeholders

Optimize Processes

• Identify operational bottlenecks and propose scalable solutions
• Improve workflows, reporting structures, and operating cadence
• Increase efficiency and effectiveness across the Growth organization

Qualifications

• 5+ years of experience in top-tier consulting, ideally with exposure to financial services, fintech, or consumer lending/credit
• Exceptional verbal and visual communication skills, with the ability to translate complex ideas into clear, structured narratives
• Proven experience creating executive-ready presentation materials
• Strong analytical and financial modeling skills (advanced Excel proficiency required)
• Highly detail-oriented, with consistently accurate and high-quality output
• Strong cross-functional collaborator with the ability to build relationships across teams and levels
• Comfortable operating independently in a fast-paced, high-performance environment
• Proactive, solutions-oriented mindset with strong problem-solving capabilities

The pay ranges for New York-based hires are commensurate with candidate experience.

Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.

Compensation Range for New York Based Hires

$140,000—$180,000 USD

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.