Lead Groundskeeper

Marriott Vacations; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free on-site parking

Discount at all on-site Food & B r

Work shoe credit through Shoes for Cre

Company branded coat/jacket forOutdoor

Hats, sunscreen, and t-shirts are-pro

Bi-annual team building events

Quarterly celebrations, Associate of |

Guest Satisfaction Survey awards if de

up to $100 a month

Job summary

Marriott Vacations Worldwide is seeking staff for guest services focused roles in the United States. The position emphasizes welcoming guests, addressing service needs, and upholding company standards with a professional appearance.

Responsibilities include maintaining clear communication, following policies, and supporting team goals while protecting proprietary information and assets. Outdoor and indoor duties may apply, with ongoing safety training and certification requirements.

Qualifications

• Follows all company policies and maintains professional appearance.
• Assists guests with disabilities and addresses service needs.
• Communicates clearly and professionally with guests and colleagues.
• Maintains confidentiality of proprietary information and protects assets.

Responsibilities

• Welcomes and acknowledges guests according to company standards.
• Anticipates and addresses guests' service needs.
• Answers telephones with appropriate etiquette and documents clearly.
• Develops positive working relationships and supports team goals.
• Complies with quality assurance expectations and standards.
• Assist management in hiring, training, scheduling, and motivating associates.

Job description

Hourly Rate: $20.00

CORE WORK ACTIVITIES

• Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcomes and acknowledges all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
• Complies with quality assurance expectations and standards.
• Stands, sits, or walks for an extended period or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
• Performs other reasonable job duties as requested by Supervisors.
• Assists management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching associates; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

SITE SPECIFIC PERKS

• Free on-site parking
• Discount at all on-site Food & Beverage outlets
• Work shoe credit through Shoes for Crews twice a year
• Company branded coat/jacket for outdoor and travel roles
• Hats, sunscreen, and t-shirts are provided for outdoor roles, as needed
• Bi-annual team building events
• Quarterly celebrations, Associate of the Month, Associate Appreciation Week, and Housekeeping Appreciation Week
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.