Lead Golf Club Fitter & Team Coach

Dick's Sporting Goods

Cherry Hill Township (NJ)

On-site

USD 28,000 - 39,000

Full time

14 days+

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Job summary

DICK'S Sporting Goods in New Jersey is seeking a Retail Master Club Fitter to build strong golfer relationships and work one-on-one with customers to ensure a positive club fitting experience. You will support the Operations Sales Manager in achieving sales performance and lead training for club fitters.

You will analyze golf sales data, maintain in-depth product knowledge, and uphold golf services standards.

Qualifications

1-3 years retail experience preferred.
1-3 years golf industry experience preferred.

Responsibilities

Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates.
Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
Monitors the sales, customer service and operational efforts of the selling floor.
Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards.
Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
Manages store services sales by performing customer club fittings and repairs.
Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.