Lead Generator / Customer Service Representative - Brand Ambassador Hanover, PA

Carroll Water; Hanover, Northern (York County, KY); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible scheduling

Paid training

Growth opportunities

Family-owned company

Job summary

Carroll Water is seeking a friendly Part-Time Lead Generator / Customer Service representative to represent our brand at retail locations. You will engage shoppers, educate them on our water systems, and collect leads for the sales team.

The role requires weekend availability, some evenings, and the ability to stand for up to 8 hours. The position offers $20/hour base pay plus commission/bonuses, paid training, and opportunities for growth in a growing family-owned company.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work independently and manage your own schedule.
• Willingness to engage with customers and generate interest in services.

Responsibilities

• Represent Carroll Water at retail store locations and events.
• Engage shoppers and spark interest in whole-home water systems.
• Educate customers on product benefits in a clear, approachable way.
• Collect and qualify leads for the sales team to follow up.
• Provide excellent customer experience and answer general questions.
• Share feedback with marketing to improve outreach efforts.

Skills

Strong communication

Interpersonal skills

Independent worker

Customer engagement

Weekend availability

Job description

Part-Time Lead Generator / Customer Service

$20/hour + Commission & Bonus Opportunities

Job Type: Part-Time (up to 30 hours/week)

Schedule: Includes weekends and occasional evenings

Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy engaging with people and want to help families learn about cleaner, healthier water, this is the perfect opportunity for you!

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations.

You’ll be the first point of contact with potential customers, sparking interest in our whole home water systems and gathering leads for our sales team.

What You'll Do:

• Represent Carroll Water at retail store locations, events, and promotional activities
• Approach and engage shoppers in friendly conversation
• Educate customers on the benefits of our water systems in a clear, approachable way
• Collect and qualify leads for our sales team to follow up
• Provide an excellent customer experience while answering general questions
• Share customer feedback with the marketing team to help us improve outreach efforts
• Have the ability to stand up to 8 hours
• Lift up to 50 lbs.
• Able to set up and breakdown demo display when needed.

What We're Looking For:

• Strong communication and interpersonal skills
• Outgoing personality with a natural ability to connect with people
• Ability to work independently and manage your own schedule
• Comfortable starting conversations and generating interest in our services
• Availability on weekends (some evenings may be required)
• Previous customer service, retail, or sales experience a plus - but not required
• Able to stand up to 8 hours and lift 50lbs

Why Carroll Water?

• $20/hr base pay plus bonus
• Flexible scheduling with part-time weekend hours
• Fun, dynamic, people-centered work environment
• Paid training and ongoing support
• Opportunities for growth and advancement in a growing, family-owned company

Background Check

Offers of employment may be contingent upon completion of a background check, in accordance with applicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Pennsylvania, Maryland, and Virginia laws.