Lead Fuel Cell Field Technician

PLUG POWER INC; Maryland; Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off including vacation

Job summary

Plug Power Inc. is seeking a Field Service Technician I, Lead for Baltimore, MD, to support fuel cell systems in electric lift trucks.

You will perform preventive maintenance, diagnostics, and field upgrades at a customer site, while reporting incidents and coordinating parts and tools for service visits. The role requires strong technical skills, effective communication with customers, and a commitment to safety and quality in daily field operations.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and ability to safely operate a motor vehicle.
• Excellent verbal and written communication skills; ability to work independently.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Perform field retrofits and software/hardware upgrades to existing fuel cells.
• Provide emergency support service to customers as required.
• Purchase tools, equipment, and parts for customer service and support as required.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Valid driver’s license

Education

High school diploma with technical electrical coursework

Tools

Multimeter

Fuel cell field tools

Job description

Plug Power Inc. is seeking a Field Service Technician I, Lead for Baltimore, MD, to support fuel cell systems in electric lift trucks.

You will perform preventive maintenance, diagnostics, and field upgrades at a customer site, while reporting incidents and coordinating parts and tools for service visits. The role requires strong technical skills, effective communication with customers, and a commitment to safety and quality in daily field operations.