Lead Cashier & Customer Experience Leader

Workstream; Gurnee (IL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) Benefits

Ace Hardware Employee Perks

In Store Discount

Access to PerkSpot

Paid Time Off

Health, Dental and Vision Benefits

Employee Assistance Program

Get your steps in daily

Job summary

Ace Hardware in Gurnee, IL is seeking a Full Time Cashier to support store operations at the front end. You will manage cash transactions, assist customers, and supervise cashiers to ensure quick, friendly service.

The role emphasizes training, teamwork, and adherence to store policies, with opportunities to support online and curbside orders while promoting Ace Rewards and B2B programs.

Qualifications

• Customer satisfaction-oriented
• Attention to detail
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Bilingual (Spanish) verbal and written communication skills a plus
• At least 18 years old
• Excellent problem-solving skills
• Knowledge of company systems and procedures
• Positive attitude

Responsibilities

• Ensure each customer receives outstanding service.
• Lead by example and greet customers entering the store.
• Troubleshoot point-of-sale problems and train cashiers.
• Perform register sales transactions quickly and accurately.
• Assist with online and curbside orders and manage front-end queue.
• Promote Ace Rewards and B2B accounts to customers.
• Maintain clean, organized front-end displays and stock levels.

Skills

Customer service

Attention to detail

Team player

Bilingual Spanish

Job description

Ace Hardware in Gurnee, IL is seeking a Full Time Cashier to support store operations at the front end. You will manage cash transactions, assist customers, and supervise cashiers to ensure quick, friendly service.

The role emphasizes training, teamwork, and adherence to store policies, with opportunities to support online and curbside orders while promoting Ace Rewards and B2B programs.