Lead Front Desk Attendant, Meridian Mt Vernon

Paradigm Management; Washington (District of Columbia); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

On-site parking

401(k) plan with vesting

Paid Time Off

Recognition awards

Employee referral bonuses

Promote from Within culture

Job summary

Paradigm is seeking a Lead Front Desk Attendant to oversee the front desk at a luxury apartment community in Washington, DC. You will deliver outstanding service to residents and visitors, manage packages and amenity reservations, and coordinate guest parking, suites and clubroom requests.

Requirements include five years of customer service experience, strong interpersonal skills, and the ability to lift 20+ lbs.

Qualifications

• Five years of customer service experience in a related service industry.
• Strong customer service and interpersonal communication skills.
• Must be able to lift 20+ lbs for package handling.

Responsibilities

• Deliver outstanding customer service to residents and visitors.
• Handle resident package responsibilities and amenity reservations.
• Handle guest parking, guest suite, and clubroom requests.
• Maintain visitors’ record log and monitor visitors to the building and complete routine property checks.
• Assist with resident relations, events, and property management tasks.
• Work with other staff members to create a positive environment for staff, residents, and visitors.

Skills

Customer service

Interpersonal communication

Front desk experience

Physical ability

Job description

Lead Front Desk Attendant, Meridian Mt Vernon

Washington, DC, USA

Job Description

Paradigm, through our independent real estate development, construction and property management companies, delivers a full range of real estate services. Our goal at Paradigm is to create a workplace built on teamwork, respect, and authenticity. Empowering our employees to pursue the company mission, to utilize our hard work, integrity, intelligence and experience to deliver the highest level of value and satisfaction to our residents, investors, customers and employees. We encourage our teams to be the difference!

We are seeking a Lead Front Desk Attendant to oversee the front desk operations at one of our luxury apartment communities in Washington, DC.

What the Lead Front Desk Attendant will be doing:

• Delivering outstanding customer service to residents and visitors.
• Handling resident package responsibilities and amenity reservations.
• Handling guest parking, guest suite, and clubroom requests.
• Maintaining visitors’ record log and monitoring visitors to the building and completing routine property checks.
• Assisting with resident relations, events, and property management tasks.
• Working with other staff members to create a positive environment for staff, residents, and visitors.

What the Lead Front Desk Attendant will need to succeed:

• Prior property management front desk experience a plus.
• Five years of customer service experience in a related service industry.
• Strong customer service and interpersonal communication skills.
• Must be able to lift 20+ lbs for package handling.

We offer our Lead Front Desk Attendants:

• Pay range: $22.00 - $22.50 Per hour.
• Free on-site parking during work hours.
• 401(k) plan with a generous vesting schedule.
• Paid Time Off leave, escalating with length of service.
• Recognition awards, employee referral bonuses and a ‘Promote from Within’ company culture.

Candidates will receive consideration for all positions without regard to race, color, religion, gender, national origin, age, familial, disability or veteran status, genetic information, or any other legally protected status.