Lead Front Counter Associate: Customer-Focused, Fast-Paced

Zips Cleaners; Norfolk (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Zips Cleaners in Norfolk area is seeking a Lead Front Counter Associate to be the first point of contact for customers and to help ensure accurate orders and smooth daily operations.

As a dependable team member, you will greet customers, tag garments, manage inventory, resolve questions, and help open the store at 6:50 AM on scheduled days. Join a growing, customer-focused team that values reliability and service excellence.

Qualifications

• Greet customers, tag clothes, and ensure orders are processed accurately.
• Track and organize garments with proper labeling and timely returns.
• Handle questions and requests with professionalism and care.
• Open the store on schedule days at 6:50 AM and keep operations smooth.

Responsibilities

• Greet customers and process garment orders accurately.
• Tag, track, and organize garments; ensure proper labeling.
• Resolve customer questions and special requests professionally.
• Ensure store readiness by opening on time at 6:50 AM.
• Maintain reliability and contribute to efficient store operations.

Skills

Reliable & punctual

Attention to detail

Customer service skills

Fast-paced environment

Job description

Zips Cleaners in Norfolk area is seeking a Lead Front Counter Associate to be the first point of contact for customers and to help ensure accurate orders and smooth daily operations.

As a dependable team member, you will greet customers, tag garments, manage inventory, resolve questions, and help open the store at 6:50 AM on scheduled days. Join a growing, customer-focused team that values reliability and service excellence.