Lead Freight Ops - PT

The Freeman Company (TFC) Brands; New York (NY); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Retirement with Company Match

Hourly wage $25.00-$30.00

Job summary

The Freeman Company (TFC) Brands’ Event & Exhibit Services in New York, NY seeks a part-time dock lead to supervise show-site freight labor and lead smaller shows. You will assign personnel, ensure safe loading/unloading, and maintain quality client service.

Requirements include a high school diploma, 2 years of trade show experience, strong communication skills, and travel 25–50% as needed. In-office/show-site duties apply.

Qualifications

• High School Diploma or equivalent required.
• Two years of trade show or related experience is required.
• Demonstrated problem solving and interpersonal skills.
• Must be able to work in a team environment while being an independent thinker.
• Strong verbal and written communication skills.
• Familiarity with safety and security measures for proper care of an operation.
• Should be familiar with Office software applications including but not limited to email, Word and Excel.

Responsibilities

• Lead dock labor at show site by assigning qualified personnel to perform work.
• Adhere to safe operations practices to reduce and control safety violations.
• Lead loading and unloading show site dock operations at show site.
• Interact with customers, sales, and operations staff to provide the best service.
• Ensure equipment and tools are in place and ready for use; report needs.
• Follow show site hours and labor scheduling.
• Prepare payroll forms and time cards for hours worked on shows.
• Participate in safety and customer service meetings.

Skills

Leadership

Teamwork

Safety awareness

Customer service

Communication

Problem solving

Office software

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Freight procedures manuals

Job description

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

Performs a lead role on the team while working alongside the show site freight staff laborers. Plays a lead role on smaller shows consisting of less than 100,000 lbs. Spends more than 50% of the time performing the same work as the team they are leading.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of New York, NY.

Essential Duties & Responsibilities

• Lead dock labor at show site by assigning qualified personnel to perform work to be done.
• Adhere to safe operations practices to reduce and control safety violations.
• Lead loading and unloading show site dock operations at show site.
• Professionally interact with customers, sales, and operatons staff to provide the best customer service experience.
• Ensure that equipment and tools needed to produce the assigned show is in place and ready for use. Advise show lead of any additional equipment needs that may arise. Remove malfunctioning equipment from service and assists with the return of equipment after the assigned show is cleared.
• Ensure that labor needs have been requested and submitted.
• Follow set hours of operation and labor at show site.
• Ensure that all paperwork procedures are followed as outlined in the Freight Procedures Manual.
• Confirm that advance freight delivery to show site has been arranged.
• Ensure that job costs are kept to a minimum without sacrificing service to customers.
• Provide excellent customer service and protect company against any liabilities.
• Produce accurate and timely payroll forms and time cards for hours worked on assigned shows.
• Participate in corporate, branch, and freight operations training. Participate in and lead show site safety and customer service meetings.
• Comply with all policies and procedures set forth by Freeman.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• Two years of trade show or related experience is required.
• Demonstrated problem solving and interpersonal skills.
• Must be able to work in a team environment while being an independent thinker.
• Strong verbal and written communication skills.
• Familiarity with safety and security measures for proper care of an operation.
• Excellent customer service skills.
• Should be familiar with: Office software applications including but not limited to email, Microsoft Word and Excel, and related systems.
• Must be able to perform basic computer functions including: completing on line reports, printing, posting, running inquiries, and performing data entry.
• Should be familiar with: Freight Procedures Manual, Freight Operations Page on the Resouce, Pre-show Planning Guides, Post-show Recaps, TSS Freight Reports, Exhibitor Kit Forms, Floor Plans, Return to Warehouse Manifests, Incident Reports and Claim Forms.
• Should be familiar with: material handling rates, show rules and regulations, association requirements, and invoice collections.
• Must be able to pass the MVR screen.

Travel Requirements

Travel 25% to 50%

What We Offer

Our part-time as needed positions are not benefit eligible; however, these roles are eligible to participate in:

• Retirement with Company Match.
• Hourly range of $25.00-30.00, based upon experience.

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.