Lead Fraud Detection & Investigation - Remediation

PNC Financial Services Group, Inc.; Lakewood (CO); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team. Based in multiple US locations, you will lead complex investigations, review customer cases, and coordinate with stakeholders to minimize loss.

You will apply policy and risk judgment, manage multiple work streams, and ensure thorough documentation and compliance, while adhering to standard operating procedures and AML guidelines.

Qualifications

• Bachelor's degree is required
• Experience in fraud investigations preferred
• Ability to manage multiple work streams and priorities
• Strong analytical and problem-solving skills
• Excellent documentation and record-keeping habits

Responsibilities

• Review and investigate customer cases, reports and work to minimize loss and risk
• Research bank activities to detect and prevent fraud and suspicious activity
• Identify trends and escalate as appropriate
• Follow AML and risk-mitigation standards and share best practices
• Prepare and maintain documentation of analysis and coordinate with stakeholders

Skills

Fraud investigations

KYC procedures

Risk assessment

Case management

Analysis

Education

Bachelors

Job description

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team. Based in multiple US locations, you will lead complex investigations, review customer cases, and coordinate with stakeholders to minimize loss.

You will apply policy and risk judgment, manage multiple work streams, and ensure thorough documentation and compliance, while adhering to standard operating procedures and AML guidelines.