Lead Forward-Deployed Engineer, AI-Driven Supply Chain

Firstshift AI; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

Firstshift AI is building an AI-native supply chain planning and decision intelligence platform. We are seeking a Lead Forward Deployed Engineer to own our most strategic customer deployments end to end—from data wrangling to production-grade solutions on the Supply Chain Canvas.

You will build optimization and ML models, ship GenAI-powered features, and work directly with supply chain and IT leaders as a trusted technical advisor.

Qualifications

• 7+ years across OR, data science, ML engineering, or supply chain analytics
• Hands-on optimization with Gurobi, CPLEX, or OR-Tools
• Practical GenAI chops — building with LLMs, RAG, agentic workflows
• Deep supply chain knowledge and comfort integrating with ERP/planning systems (SAP, Oracle, Kinaxis, o9)
• A track record of leading technical work and communicating it to executives
• Excitement about doing all of the above at an early‑stage, high‑growth startup

Responsibilities

• Lead technical delivery for our most strategic enterprise customers, from discovery to go-live
• Build optimization + ML models and turn them into scenarios and recommendations inside the Supply Chain Canvas
• Ship GenAI-powered features — natural-language querying, agentic workflows, automated root-cause narratives
• Work directly with customer supply chain and IT leaders as a trusted technical advisor
• Lead and mentor a small team of forward deployed engineers
• Shape our product roadmap based on what you see in the field
• Represent Firstshift as a technical voice in the AI x supply chain space

Skills

Operations research

Data science

ML engineering

Supply chain analytics

Customer-facing experience

Team leadership

Tools

Gurobi

CPLEX

OR-Tools

Job description

Firstshift AI is building an AI-native supply chain planning and decision intelligence platform. We are seeking a Lead Forward Deployed Engineer to own our most strategic customer deployments end to end—from data wrangling to production-grade solutions on the Supply Chain Canvas.

You will build optimization and ML models, ship GenAI-powered features, and work directly with supply chain and IT leaders as a trusted technical advisor.