Lead Food Service Supervisor — Team Mentor

Aramark; Springfield (MA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Parental leave

Job summary

Aramark in Springfield, MA is seeking a full-time Food Service Supervisor to lead operations alongside a manager. You will oversee staff, coordinate schedules, ensure food safety and quality, and maintain inventory while promoting teamwork and a strong guest experience.

The role requires attention to detail, strong organizational skills, ability to work under pressure, and the capacity to train and mentor teammates. Aramark offers comprehensive benefits and opportunities for growth.

Qualifications

• Read, write and understand verbal instructions.
• Complete a sanitation course either before or during the first year.
• Be knowledgeable in operating an efficient, cost‑effective program.
• Perform basic arithmetic.
• Maintain emotional control under stress.
• Resolve interpersonal situations.
• Possess strong organizational skills.

Responsibilities

• Produce and maintain work schedules and may prepare production packets (production sheets and recipes).
• Direct daily activities.
• Maintain food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Ensure that food items are stored in a safe, organized, and hazard‑free environment.
• Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate inventory on a weekly basis.
• May prepare orders as needed to ensure accurate production for location.
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard‑free working environment.
• Train or mentor other food service workers.
• Maintain logs on all maintenance required on equipment within the department.
• Ensure all food safety/temperature logs are completed with appropriate corrective action when necessary.
• Perform preventative maintenance checks.
• Recommend replacement of existing equipment to meet facility needs.
• Show proficiency in multitasking.
• Perform other duties as requested by the Food Service Director or Manager whenever their skill and/or experience would be vital to initiate, coordinate or complete any given program.
• Fill in for absent employees at location as necessary.
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
• Work occasional night and weekend catered events.
• Attend food service meetings with staff.
• Maintain communication with staff (including office staff, e‑mail, phone calls, inter‑office mail, etc).
• May perform cashier duties as need arises.
• Promote good public relations.

Skills

Verbal instructions

Arithmetic

Organization

Stress management

Interpersonal skills

Cost control knowledge

Education

Sanitation course

Job description

Aramark in Springfield, MA is seeking a full-time Food Service Supervisor to lead operations alongside a manager. You will oversee staff, coordinate schedules, ensure food safety and quality, and maintain inventory while promoting teamwork and a strong guest experience.

The role requires attention to detail, strong organizational skills, ability to work under pressure, and the capacity to train and mentor teammates. Aramark offers comprehensive benefits and opportunities for growth.