Lead Flooring Maintenance Technician

ZipRecruiter; Gorham (ME); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading flooring company in Maine is seeking a Floor Maintenance Lead to help launch a new division. This role involves hands-on maintenance work, team leadership, and the opportunity for professional growth in a supportive environment. Join a company that values integrity and craftsmanship, and be part of a legacy of quality service.

Benefits

401(k) matching

Paid holidays

Comprehensive Health and Dental Insurance

Opportunities for advancement

Professional development assistance

Qualifications

• Relevant experience in janitorial or facilities flooring maintenance.
• Ability to oversee and train small teams.
• Excellent communication and organizational skills.

Responsibilities

• Lead crews on-site, ensuring project completion efficiently.
• Train new technicians and manage crew performance.
• Maintain safety and efficiency in the work environment.

Skills

Communication

Organizational skills

Team leadership

Customer service

Attention to detail

Job description

Job DescriptionJob Description

Be Part of Something Big from the Ground Up
Capozza Floor Covering Center is a third- family-owned company proudly rooted in Portland, Maine. We are expanding and you could be at the forefront of our next chapter.

We’re seeking aFloor Maintenance Leadto join our newly launched commercial floor care division,FloorLife Solutions.

This is more than just a job, it’s a chance to help build a team and launch our newest venture with the confidence of knowing you’re backed by over 50 years of Capozza’s trusted reputation, award-winning service, and commitment to craftsmanship.

We’re not only a staple in the Maine flooring industry, we’re also aBest Places to Work in Maineaward recipient, and we’re serious about creating a culture that values leadership, integrity, and growth.

About the Role
As aFloor Maintenance Lead, you’ll play a pivotal role in shaping the success of our new division. You’ll lead crews on-site, ensuring each project is completed efficiently and up to the high standards our clients have come to expect. This position combines hands-on floor maintenance work with crew oversight, making it ideal for someone who is hands-on, detail oriented, and takes pride in delivering excellence.

What Makes This Opportunity Unique

• Ground Floor Entry: Join a division in its early stages and help define its future, as the division grows there will be plenty of opportunities for promotion and advancement.
• Built on a Legacy: FloorLife Solutions is powered by the Capozza family of companies—a name synonymous with quality across Maine.
• Support + Stability: While this is a new initiative, you’ll have full support of a seasoned and collaborative team that spans Commercial and Residential sectors with more than half a century of experience
• Culture That Cares: Join a company that not only talks about values but lives them every day—with a focus on integrity, compassion, and team success.

If you're ready to take the next step in your career with a company that’s known for doing things the right way and want to help shape the future of floor maintenance in Maine—then we want to hear from you.

Responsibilities:

• Serve as the highest-trained member of the crew, completing necessary training before the launch of new technicians.
• Work a modified schedule to include occasional night work as needed based on job requirements.
• Be physically capable of performing all related tasks.
• Lead and manage a small team, delegating responsibilities while working hands-on alongside technicians.
• Ensure well-rounded expertise in surface maintenance (tile, carpet, resilient flooring) and demonstrate a commitment to the division's growth.
• Execute tasks as scheduled and phased by the Operations Manager (OM), handling complex or high-risk duties and solving on-site issues with minimal OM intervention.
• Communicate with on-site staff and relay relevant information or requests to the OM.
• Act as the primary point of contact for the OM, working closely with management and other team leaders to ensure crew performance and efficiency.
• Assist in evaluating technician performance, identifying areas for professional growth, and recommending additional training or incentives when applicable.
• Provide excellent customer service and act as the on-site coordinator in the absence of the OM, demonstrating professionalism and restraint in challenging situations.
• Maintain crew performance records in collaboration with the OM, stepping in when necessary but not directly responsible for disciplinary actions.
• Foster a safe, procedural, and morale-boosting work environment while maintaining an eye for detail and efficiency.
• Prioritize workplace safety by possessing an OSHA 10-hour certification (training may be provided).
• Ensure equipment is cleaned and maintained, working with the crew to keep operations running smoothly.
• Hold a gas card (if applicable) and follow a daily vehicle checklist for loading/unloading, as well as a weekly condition checklist for vehicle maintenance.
• Maintain a clean driving record and have reliable transportation to and from headquarters.

Qualifications:

• Relevant experience in janitorial or facilities flooring maintenance, with knowledge of relevant equipment and procedures.
• Experience in customer-facing roles within the commercial construction, facilities, or maintenance industries a plus.
• Proven ability to oversee and train small teams.
• Excellent communication and organizational skills with a focus on efficiency and client satisfaction.
• Ability to collaborate across departments and oversee multiple projects and priorities simultaneously.
• Highly organized, motivated self-starter with the ability to set and achieve goals.
• Ability to work alone or as part of a team in a fast paced, time sensitive environment.
• Ability to travel to customer sites as needed.

Benefits:

• Opportunity for continued professional growth in a collaborative environment.
• Competitive compensation
• Paid holidays
• Paid vacation time
• 401k with company match
• Comprehensive Health and Dental Insurance

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Nights as needed
• Overtime
• Weekends as needed

Work Location: In person