Lead Fire Panel Field Service Technician

Honeywell International, Inc.; Columbia (SC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

401(k) match

Flexible Spending Accounts

Health Savings Accounts

Parental Leave

Paid Time Off

12 Paid Holidays

Job summary

Honeywell International, Inc. is seeking a Lead Advanced Field Service Technician to provide expert technical support in the Industrial Automation unit.

You will troubleshoot complex issues, drive customer satisfaction, and report to the Sr Field Supervisor in Columbia, SC on a hybrid schedule. You will impact efficiency, productivity, and safety by delivering exceptional service, guiding the field team, and coordinating with cross-functional groups to implement customer solutions.

Qualifications

• Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions.
• Strong technical knowledge related to advanced field service.
• Excellent leadership and team management skills to guide and support the field service team.
• Ability to manage and prioritize multiple projects and tasks efficiently.

Responsibilities

• Providing technical guidance and support.
• Ensuring efficient and effective service delivery.
• Provide technical expertise and support for complex technical issues, both remotely and on-site.
• Collaborate with cross-functional teams to develop and implement solutions for customer needs.
• Conduct training sessions for customers.
• Stay updated with industry trends and advancements, and provide recommendations for improvement.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Technical troubleshooting

Field service engineering

Leadership and mentoring

Cross-functional collaboration

Project prioritization

Education

Bachelor's degree in Engineering or related field

NICET

Job description

As a Lead Advanced Field Service Technician here at Honeywell, you will provide advanced technical support in the Industrial Automation unit, troubleshoot complex issues, and drive customer satisfaction. You will report directly to our Sr Field Supervisor and you’ll work out of our Columbia, SC location on a Hybrid work schedule.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Key Responsibilities

• Providing technical guidance and support

• Ensuring efficient and effective service delivery

• Provide technical expertise and support for complex technical issues, both remotely and on-site

• Collaborate with cross-functional teams to develop and implement solutions for customer needs

• Conduct training sessions for customers

• Stay updated with industry trends and advancements, and provide recommendations for improvement

• Ensure compliance with company policies, procedures, and regulatory requirements

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted Date: August 6, 2026.

YOU MUST HAVE

• Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions

• Strong technical knowledge and expertise in relevant technologies related to advanced field service

• Excellent leadership and team management skills to guide and support the field service team effectively

• Ability to manage and prioritize multiple projects and tasks efficiently

• Experience in driving process improvements and implementing best practices in field service operations

WE VALUE

• Bachelor's degree in Engineering or a related field; NICET

• Strong leadership and mentoring skills

• Ability to work independently and make sound decisions

• Continuous learning mindset and willingness to stay updated with industry advancements

• Results-oriented approach and ability to drive projects to successful completion

• Strong problem-solving and analytical abilities

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.