Field Technician – Fiber Network Installations

Race Communications; Chico (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Free fiber internet service

401k matching

Paid holidays

Medical and dental insurance

Job summary

Race Communications is seeking a Field Technician 4 to install, maintain, and troubleshoot telecom systems, including fiber networks. The role requires working at a field site with occasional travel to other Race offices and off-site locations.

A valid driver's license and English proficiency are essential; Spanish is a plus. Competitive hourly pay of $28–$32, with a benefits package including free fiber internet for employees in the service area, and a comprehensive, team-oriented culture.

Qualifications

• Eligibility for US Employment without sponsorship.
• Minimum of 21 years of age.
• A valid driver’s license, subject to DMV verification.
• High School Diploma or GED or equivalent combination of education and experience is preferred.
• Minimum of 24 months experience as Field Technician.
• Understanding of Fiber Optic Networks, Basic Telecom, and Video.
• Proficiency with Apple iPad.
• Strong English communication for job performance and workplace communication.
• Spanish language desirable.

Responsibilities

• Performs residential, Enterprise, and small business installations and troubleshooting of internet connectivity, telecom, and video.
• Conducts drop/redrop of fiber optic lines to client premises.
• Undertakes both underground and overhead construction of fiber optic lines.
• Executes low voltage/fiber infrastructure wiring and troubleshooting.
• Engages in pole and ladder climbing operations.
• Performs site surveys on residential and MDU’s.
• Uses OTDR to test and maintain fiber quality.
• Performs fusion splicing of fibers and proper dressing of cables and splicing trays.
• Configures static IP addresses; manages Ethernet switching and IP routing.
• Addresses support issues through on-site visits and telephone troubleshooting for phone, internet, and video services.
• Engages customers to resolve technical issues; handles LAN/WAN problems.
• Maintains CRM tickets and dispatch-based workflows.
• Mentors field tech team and participates in safety training.

Skills

MS Office (Teams)

English communication

Spanish language

Education

High School Diploma or GED

Tools

OTDR

Fiber optic equipment

Job description

Race Communications is seeking a Field Technician 4 to install, maintain, and troubleshoot telecom systems, including fiber networks. The role requires working at a field site with occasional travel to other Race offices and off-site locations.

A valid driver's license and English proficiency are essential; Spanish is a plus. Competitive hourly pay of $28–$32, with a benefits package including free fiber internet for employees in the service area, and a comprehensive, team-oriented culture.