Field Technician III: Fiber & Field Operations

Race Communications; California; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Company-paid medical and dental 보험

Free fiber internet service

11 paid holidays

401k matching (4%)

PTO and paid birthdays

Job summary

Race Communications in Merced, CA, is seeking a Field Technician 3 to install, maintain, and troubleshoot telecom equipment and fiber networks. You will work at designated field worksites with frequent travel to other Race offices and off-site locations.

The role emphasizes safety, customer service, and hands-on problem-solving. The ideal candidate brings a year of field tech experience, a valid driver's license, and solid knowledge of fiber optics.

Qualifications

• US Employment eligibility without sponsorship.
• Minimum age 21.
• Valid driver's license and DMV check.
• High School Diploma or GED or equivalent.
• Minimum 12 months of field technician experience.
• Understanding of Fiber Optic Networks, Basic Telecom, and Video.
• Basic knowledge of Apple iPad.
• Proficient English communication.
• Spanish language is desirable.

Responsibilities

• Install and troubleshoot residential internet, telecom, and video services.
• Respond to support issues with on-site truck rolls and phone assistance.
• Resolve LAN/WAN/Internet/Telecom/Video problems.
• Perform low voltage/fiber wiring and troubleshoot related issues.
• Ensure timely completion of work orders and accurate documentation.
• Guide customers through problem-solving steps.
• Utilize CRM to manage tickets and updates.

Skills

MS Office

Color vision

English communication

Spanish desirable

Education

High School Diploma or GED

Tools

CRM

Job description

Race Communications in Merced, CA, is seeking a Field Technician 3 to install, maintain, and troubleshoot telecom equipment and fiber networks. You will work at designated field worksites with frequent travel to other Race offices and off-site locations.

The role emphasizes safety, customer service, and hands-on problem-solving. The ideal candidate brings a year of field tech experience, a valid driver's license, and solid knowledge of fiber optics.