Lead Field Service Technician

Honeywell; Oklahoma City (OK); On-site; USD 62,000 - 100,000; Full time

Job summary

A leading company is seeking a Lead Field Service Technician to provide top-notch technical support and manage building automation systems. This role requires a robust technical background, strong communication skills, and a commitment to safety and customer satisfaction. Join a team that emphasizes continuous learning and innovation in automation technologies.

Benefits

Medical Insurance

401(k) match

Paid Time Off

Educational Assistance

Parental Leave

Qualifications

• 3+ years of hands-on experience in field service or technical support.
• Advanced knowledge in IP addressing, BACnet/IP, and Modbus communication.
• Strong mechanical and electrical troubleshooting skills.

Responsibilities

• Provide technical expertise for complex technical issues.
• Work with cross-functional teams to implement customer solutions.
• Stay updated with industry trends for recommendations.

Skills

Troubleshooting

Technical support

Customer service

Communication

Job description

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Experienced Building Automation Technician with a strong background in servicing, maintaining, and troubleshooting complex Automation, HVAC and control systems. Proven ability to lead field teams, ensure regulatory compliance, and deliver high-quality technical support. Skilled in working within secure environments like military bases, with a focus on safety, efficiency, and customer satisfaction. Committed to continuous learning and driving improvements in building performance and automation technologies

KEY RESPONSIBILITIES

• Provide technical expertise and facilitation for complex technical issues
• Work with cross-functional teams to develop and implement solutions for customer needs
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements
• SHIFT: Monday - Friday from 7am - 4pm with rotational on-call responsibility

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.Experienced Building Automation Technician with a strong background in servicing, maintaining, and troubleshooting complex HVAC and control systems. Proven ability to lead field teams, ensure regulatory compliance, and deliver high-quality technical support. Skilled in working within secure environments like military bases, with a focus on safety, efficiency, and customer satisfaction. Committed to continuous learning and driving improvements in building performance and automation technologiesYOU MUST HAVE

• 3+ years of hands-on experience in field service or technical support, specifically with Building Automation Systems (BAS)
• Advanced knowledge such as IP addressing, BACnet/IP, and Modbus communication
• Strong mechanical and electrical troubleshooting skills related to facility control systems
• Ability to work independently, manage time effectively, and prioritize service calls or tasks
• A track record of identifying and resolving system issues efficiently in the field
• Solid communication and customer service skills to clearly explain technical concepts to clients and team members

WE VALUE

• Practical experience working with the Niagara Framework (e.g., Tridium), including installation, programming, or troubleshooting
• Strong guidance and mentoring skills
• Ability to work independently and make sound decisions
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and thoughtful abilities

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Manufacturing

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