Lead Field Delivery & Installation Specialist

Leslie's; Clarksburg (MD); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

401K with company match

Career advancement opportunities

Paid training

Employee discounts

Job summary

Capital Hot Tubs is seeking a dynamic, reliable Delivery Lead to spearhead our field delivery and installation operations. In this role, you will be the on-site point person, managing the daily team workflow to ensure the safe, professional, and timely delivery of hot tubs, swim spas, and backyard products.

This position requires strong leadership, heavy physical stamina, and a customer-first attitude to deliver a seamless, five-star installation experience.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving history.
• Prior experience in delivery, field logistics, moving operations, or warehouse settings preferred.
• Familiarity with basic hand/power tools; forklift experience is a plus (not required).
• Strong team leadership abilities, excellent problem-solving skills, and a customer-centric mindset.

Responsibilities

• Collaborate daily with the Delivery Coordinator to review site inspections, customer notes, and specialized equipment needs.
• Safely load, transport, deliver, and install hot tubs, swim spas, and backyard accessories.
• Manage the daily workload of the field delivery team, ensuring high efficiency and adherence to safety protocols.
• Partner with the Warehouse Manager and District Manager to delegate and complete tasks for warehouse and lot organization, cleanliness, and maintenance.
• Conduct pre- and post-trip vehicle inspections, maintaining delivery trucks, trailers, and equipment in peak condition.
• Provide professional, courteous communication with homeowners during delivery to ensure complete satisfaction.
• Maintain accurate delivery documentation and strictly enforce DOT regulations and company safety policies.

Skills

Team leadership

Problem solving

Customer-centric mindset

Communication skills

Education

High school diploma or equivalent

Tools

Hand and power tools

Forklift

Job description

Capital Hot Tubs is seeking a dynamic, reliable Delivery Lead to spearhead our field delivery and installation operations. In this role, you will be the on-site point person, managing the daily team workflow to ensure the safe, professional, and timely delivery of hot tubs, swim spas, and backyard products.

This position requires strong leadership, heavy physical stamina, and a customer-first attitude to deliver a seamless, five-star installation experience.