Lead Facilities Maintenance Technician - Multi-Site

Goodwill Southern Los Angeles County; Long Beach (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Goodwill Southern Los Angeles County is seeking a Maintenance Lead to support the Maintenance Supervisor with daily operations across Goodwill SOLAC locations. You will lead technicians in the field, monitor service tickets, coordinate work, and assist with vendor communication while performing hands-on repairs.

This hands-on leadership role requires initiative, clear communication, mentorship of teammates, and a commitment to safety, quality, and accountability across retail stores and

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years hands-on facilities maintenance experience.
• Experience in HVAC, electrical, plumbing, carpentry or general facilities maintenance.
• Ability to troubleshoot repairs and document findings clearly.
• Basic computer or mobile device skills for ticket updates, photos, emails.

Responsibilities

• Assist Maintenance Supervisor with daily operations across locations.
• Lead, support, and mentor maintenance technicians while continuing hands-on maintenance work.
• Monitor incoming service tickets and assist with prioritizing, assigning, and following up on work orders.
• Ensure work orders are updated with clear notes, accurate status updates, and required completion photos.
• Communicate professionally with store managers, department leaders, vendors, and maintenance team members.
• Respond to urgent maintenance needs and support special projects when required.

Skills

Troubleshooting

Mentoring

Customer service

Safety compliance

Communication

Ticketing updates

Education

High school diploma or equivalent

3+ years hands-on facilities maintenance experience

Trade certification preferred

EPA Universal 608 Certification

Job description

Goodwill Southern Los Angeles County is seeking a Maintenance Lead to support the Maintenance Supervisor with daily operations across Goodwill SOLAC locations. You will lead technicians in the field, monitor service tickets, coordinate work, and assist with vendor communication while performing hands-on repairs.

This hands-on leadership role requires initiative, clear communication, mentorship of teammates, and a commitment to safety, quality, and accountability across retail stores and