Lead Expert

dyson; United States; On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Clothing allowance

Monthly bonus

Health and retirement options

Product discounts

401K with match

Paid time off

Job summary

Dyson seeks a dynamic in-store expert to demonstrate products and engage customers at Dyson Demo Stores nationwide. You will deliver hands-on demonstrations, build relationships, and drive sales while upholding the Dyson brand.

This full-time fixed-term role ends January 31, 2027. Benefits include a clothing allowance, a monthly bonus, and health and retirement options. Weekend availability is required.

Qualifications

• 1+ year experience in customer service, retail and/or sales.
• Highly motivated, enthusiastic team player, driven by exceeding sales performance.
• High standards of personal appearance and professional behavior.

Responsibilities

• Deliver hands-on demonstrations that include styling and relationship building with customers while achieving goals.
• Embrace the Dyson Guest Experience model and demonstrate its values to guests.
• Ability to demo all Dyson products with a focus on Personal Care.
• Lead beauty events by collaborating with management and organizing campaigns.
• Share in day-to-day store activities and assist in other areas when needed.
• Maintain a clean and organized Demo Store.
• Understand the Dyson brand and uphold its integrity.

Skills

Customer service

Retail sales

Team player

Sales goals

Education

High school diploma

Job description

About Us

Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centres, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the Role

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

This is a fixed term role ending January 31st, 2027

This is a full-time role that includes benefits coverage, a competitive hourly rate, a one-time clothing allowance, and a monthly bonus incentive plan.

• Delivering hands on demonstrations that include styling and relationship building with our customers, while achieving specified goals
• Embrace the Dyson Guest Experience model and consistently demonstrate these values to our guests
• Ability to demo all Dyson products with a primary focus on Personal Care
• Take an active role in leading beauty events by collaborating with management and organizing marketing and promotional campaigns
• Share in the day-to-day store activities and assist in other areas of the store if requested/necessary
• Maintain a clean and organized Demo Store
• Understand the Dyson brand and uphold its integrity

About You

• Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
• 1+ year experience in customer service, retail and or sales related position
• Highly motivated, enthusiastic team player, driven by exceeding our sales performance aspirations and creating an innovative customer experience
• High standards of personal appearance & professional behavior
• High school diploma required

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.

• Financial benefits:
• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)
• Lifestyle benefits:
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts
• Health benefits:
• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability
• Salary: $26.53-$33.17 /hour + bonus opportunity

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.