Lead Experience Designer - Immersive & Healthcare

Syneos Health, Inc.; Morrisville (NC); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid time off

Job summary

GSW, a Syneos Health healthcare communications agency, seeks an Experience Design Supervisor to lead teams delivering digital and experiential experiences across web, mobile, VR/AR, and emerging channels. You will mentor designers, shape campaigns, and ensure brand, accessibility, and patient audience needs are met.

The role emphasizes strategic collaboration with UX, copy, and strategy teams to translate complex healthcare information into clear, engaging experiences that perform across

Qualifications

• 5 to 8 years of relevant experience in digital design, experience design, interactive design, or related creative discipline.
• Strong proficiency in Figma modern design tools including Adobe Creative Suite and Figma.
• Ability to work in Figma design systems, create components and modify without breaking these systems.
• Experience designing for digital platforms, including web and mobile, experience in VR/AR & 3D or other emergent channels.
• Strong understanding of brand identity, typography, visual systems, design theory, and how those elements translate into interactive experiences.
• Strong collaboration skills and experience working with UX, development, copy, account, strategy, and creative teams.
• Experience mentoring designers, reviewing work, supporting team development, and helping maintain quality across assigned projects.
• A working understanding of healthcare communications, medical terminology, regulatory considerations, and the importance of accuracy in healthcare advertising is beneficial.

Responsibilities

• Design digital and experiential solutions that align with healthcare campaigns for HCP, patient, and consumer audiences.
• Envision and develop intuitive, scalable, and engaging interactions across web, mobile, VR/AR, and emerging platforms.
• Create design concepts, prototypes, animations, walkthroughs, storyboards, and presentations that help teams understand what should be built and why.
• Translate brand hallmarks, identity systems, typography, design theory, and campaign strategy into digital and non‑traditional media executions.
• Partner with UX, developers, copywriters, art directors, strategists, account teams, and technologists to ensure ideas are seamless, executable, accessible, and strategically sound.
• Work with teams to test features, review functionality, and incorporate feedback into design iterations.
• Present creative work clearly, with the ability to explain the idea, the interactions, the user value, and the role the experience plays in the larger campaign.
• Ensure experience design work produced by Experience Designers is consistent with brand guidelines, campaign strategy, and established creative standards.
• Assist Experience Design leadership in mentoring team members, reviewing work, developing talent, and supporting career growth.
• Help assign tasks, manage workloads, review work, and inspire the team to deliver against high‑quality standards.
• Contribute to strategic and tactical discussions, bringing ideas that connect creativity, technology, audience behavior, and business needs.
• Stay adaptable as healthcare, technology, design tools, audience expectations, and regulatory considerations continue to evolve.

Skills

Strong collaboration skills

Mentoring designers

Strategic thinking

Communication with multi-disciplinary

Leadership

Tools

Figma

Adobe Creative Suite

Design systems

Prototyping

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Job description

GSW, a Syneos Health healthcare communications agency, seeks an Experience Design Supervisor to lead teams delivering digital and experiential experiences across web, mobile, VR/AR, and emerging channels. You will mentor designers, shape campaigns, and ensure brand, accessibility, and patient audience needs are met.

The role emphasizes strategic collaboration with UX, copy, and strategy teams to translate complex healthcare information into clear, engaging experiences that perform across