Head of Experience Design & Innovation

GSW, powered by Syneos Health; Santa Monica (CA); On-site; USD 195,000 - 230,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, VIs)

Company match 401k

Paid time off & sick time

Diversity and inclusion emphasis

Job summary

GSW, powered by Syneos Health, seeks an executive leader to shape the Experience Design practice across our network and serve as a senior creative leader for our Santa Monica office. You will define vision, culture, and quality of work while advancing XD across the agency and driving growth for major clients.

In partnership with Brand Creative leadership, you will elevate craft standards, build high‑performing teams, and foster interdisciplinary collaboration to deliver innovative, compliant,

Qualifications

• Pharma, healthcare, or regulated‑category experience.
• Veeva, MLR, modular‑content, iCVA, or enterprise content‑system experience.
• Experiential, immersive, VR/AR, spatial, or emerging‑platform background.
• A track record of driving adoption and enablement across teams, offices, or networks.
• Experience partnering with Brand Creative, Strategy, Technology, Medical, and Account leadership to shape integrated work.

Responsibilities

• Co‑Lead the Creative Umbrella for the Office, partnering with Brand Creative leadership to steward the location's creative vision, standards, culture, and reputation.
• Champion integration of brand storytelling, experience design, content, technology, and emerging capabilities for meaningful client solutions.
• Foster interdisciplinary collaboration and ensure work is strategically sound, creatively inspiring, and commercially effective.
• Act as a visible creative leader and culture carrier, defining great work and talent development across XD and Brand Creative.
• Collaborate with office and executive leadership to grow the agency's creative reputation and identify new business opportunities.

Skills

Pharma, healthcare, or regulated‑level

Veeva, MLR, modular‑content, iCVA, or‑

Experiential, immersive, VR/AR, or‑

Team leadership across networks

Partnership with Brand Creative, etc.

Job description

GSW, powered by Syneos Health, seeks an executive leader to shape the Experience Design practice across our network and serve as a senior creative leader for our Santa Monica office. You will define vision, culture, and quality of work while advancing XD across the agency and driving growth for major clients.

In partnership with Brand Creative leadership, you will elevate craft standards, build high‑performing teams, and foster interdisciplinary collaboration to deliver innovative, compliant,