Lead Experience Designer: Healthcare Workflow Innovator

Athenahealth India

Austin (TX)

On-site

USD 120,000 - 170,000

Full time

6 days ago

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Benefits offered by this job

Health benefits

Equity plans

Annual bonus

Commuter support

Tuition assistance

Employee resource groups

Dog-friendly offices

Job summary

athenahealth in Austin, TX is seeking a Lead Designer to shape the next generation of our EHR and practice management products. You will translate research insights into clear workflows and interaction models, partnering with Product Management and Engineering to deliver scalable experiences, with a strong emphasis on scheduling and administrative tasks.

This individual contributor role reports to a Senior Manager or Director, Experience Design.

Qualifications

Bachelor's or Master's degree in Design or related field.
5+ years of UX/product design experience.
Experience designing complex workflow systems in enterprise/SaaS.

Responsibilities

Lead problem framing and solution development for complex clinical, scheduling, and operational workflow challenges.
Design efficient, safe, and intuitive workflows coordinating patients, providers, and staff.
Create design artifacts from concepts to prototypes and specifications guiding development.
Partner with PM and Engineering to translate strategy into experiences and ensure design intent.
Plan and conduct user/client/domain research to inform decisions and evaluate success.
Apply design system patterns and evolve components with design system teams.
Ensure UX quality standards for workflow, interaction design, accessibility, and content.
Use AI-assisted tools to support research, design exploration, and prototyping.