Lead Designer, Healthcare Experience & AI

athenahealth; Austin (TX); In loco; USD 124.000 - 212.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Commuter support

Tuition assistance

Employee resource groups

Descrizione del lavoro

athenahealth is seeking a Lead Designer in Austin, TX to shape patient and clinician experiences across complex healthcare workflows. You will partner with Product Management, Engineering, and research teams to translate insights into clear, usable workflows and interfaces.

The role emphasizes mentorship, design system evolution, and the application of AI-assisted methods to improve productivity and patient satisfaction. This is an individual contributor position based in Austin.

Competenze

• Bachelor’s or master’s degree in design, Human-Computer Interaction, or related discipline.
• Minimum of 5 years of UX or product design experience.
• Experience designing for patients or consumers in complex/high-stakes environments.
• Experience designing complex workflow systems within enterprise/SaaS/regulatory settings.
• Experience with UX design practices, prototyping, visual communication, and translating concepts into flows/behavior specs.
• Experience planning/facilitating user research and translating findings into product decisions.
• Experience collaborating with Product Management and Engineering in modern software delivery.
• Experience working with established design systems and providing feedback to improve components/patterns.
• Familiarity with modern design tools and AI-assisted design/research workflows.
• Ability to communicate clearly across functions, handle changing priorities, and balance user, business, and technical needs.

Mansioni

• Lead problem framing and solution development for complex patient health and administrative workflow challenges.
• Design efficient, safe, and intuitive workflows coordinating patients, clinicians, and staff across healthcare environments.
• Create design artifacts from early concepts to detailed interaction flows, prototypes, and behavioral specs.
• Partner with Product Management and Engineering to translate strategy into clear experiences and ensure alignment with design intent.
• Plan and conduct user, client, and domain research using insights to inform design decisions and measure success.
• Apply established design system patterns and collaborate to evolve components and patterns.
• Ensure product experiences meet UX quality standards for workflow, accessibility, and content.
• Mentor less experienced designers and contribute to team processes and tools.
• Explore AI-powered capabilities to support research, prototyping, and product development.

Conoscenze

UX design

Interaction design

Prototyping

Research synthesis

Cross-functional collaboration

AI-assisted design

Formazione

Bachelor’s or Master’s degree in Design or related discipline

Strumenti

Design systems

Prototyping tools

AI-assisted workflows

Descrizione del lavoro

athenahealth is seeking a Lead Designer in Austin, TX to shape patient and clinician experiences across complex healthcare workflows. You will partner with Product Management, Engineering, and research teams to translate insights into clear, usable workflows and interfaces.

The role emphasizes mentorship, design system evolution, and the application of AI-assisted methods to improve productivity and patient satisfaction. This is an individual contributor position based in Austin.