Lead Experience Consultant — Retail Tech & Sales

2020 Companies; Fullerton (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Bonus paid quarterly

Next day pay with DailyPay

Paid online training

Apparel Provided

Tablet or Phone provided

Medical/Dental/Vision benefits

Paid time off

401k with company match

Job summary

2020 Companies is seeking a Samsung Experience Consultant to drive sales at a Best Buy in Fullerton, CA. You will represent Samsung electronics and provide exceptional customer service while building relationships with store staff.

The role emphasizes product knowledge, weekly pay, bonuses, paid training, apparel and devices, and benefits, with about 32+ hours per week and weekend/holiday scheduling. Join a team committed to training and growth.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast paced environment.
• Availability to work weekend evenings and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Skills

Communication skills

Presentation skills

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a Samsung Experience Consultant to drive sales at a Best Buy in Fullerton, CA. You will represent Samsung electronics and provide exceptional customer service while building relationships with store staff.

The role emphasizes product knowledge, weekly pay, bonuses, paid training, apparel and devices, and benefits, with about 32+ hours per week and weekend/holiday scheduling. Join a team committed to training and growth.