Lead Esthetician / Aesthetician

Elements Massage; Denver (CO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Accrued PTO

Free monthly massage or facial

Employee discounts on retail products

Job summary

Elements Massage Denver West & Parker is seeking a Lead Esthetician to build and lead our skincare services across two studios. You will train, mentor, and support the esthetician team while delivering exceptional facials and client education.

You'll set a high standard for service protocols, retail performance, and studio culture, with a focus on ownership, proactive leadership, and an outstanding client experience across Denver West and Parker.

Qualifications

• Current Colorado Esthetician license and authorization to provide facial/skincare services.
• Completion of an accredited esthetics educational program.
• Experience providing facials or working in spa/settings.
• Strong knowledge of skincare products and client education.
• Ability to coach and mentor others with respect.
• Strong communication with clients and staff.
• Organized, dependable, proactive, and takes ownership.
• Team player in an empowering environment.
• Passion for skincare and helping clients feel their best.
• Professional liability insurance as required.

Responsibilities

• Conduct in-depth skincare consultations to understand client needs and goals.
• Provide facials and skincare treatments per service protocols.
• Educate clients on at-home routines and product recommendations.
• Create a welcoming, professional, and relaxing client experience.
• Maintain a clean, sanitary treatment environment.
• Follow all safety standards and Colorado licensing requirements.
• Mentor and support estheticians to foster consistency and accountability.
• Lead onboarding and training for new estheticians on procedures and studio expectations.
• Conduct interviews for prospective estheticians.
• Lead monthly one-on-one meetings to review goals and provide feedback.
• Provide ongoing coaching and product/service training.
• Oversee monthly training and skill development sessions.
• Ensure adherence to service protocols, cleaning, and studio standards.
• Support esthetician retention and maintain a fully staffed team.
• Engage in leadership meetings and represent the team in studio initiatives.
• Manage retail performance and inventory orders for both studios.

Skills

Esthetician license

Leadership

Communication

Organizational skills

Customer service

Team mentorship

Liability insurance

Education

Accredited esthetics program

Job description

Overview

Lead Esthetician — Elements Massage Denver West & Parker

Elements Massage Denver West & Parker is growing our therapeutic skincare services, and we are looking for an experienced, motivated Lead Esthetician to help build and lead this exciting service offering.

At Elements Massage, we are passionate about our vision of Changing Lives through the power of touch. Through our people and our actions, we strive to uphold our core values of staff empowerment, respect, and integrity while creating an empowering wellness culture for both our clients and our team.

As Lead Esthetician, you will play an important role in delivering exceptional skincare services while also helping develop, train, and support our esthetician team across our Denver West and Parker studios. This is an opportunity for someone who wants more than simply providing services, you'll have the opportunity to help shape and grow a skincare program that we hope will become a standard across the Elements Massage brand.

What You'll Do

Client Services

• Conduct in-depth skincare consultations to understand each client's needs, goals, and concerns.
• Provide facial and skincare treatments according to Elements service protocols.
• Educate clients on proper at-home skincare routines and recommend appropriate professional products.
• Create a welcoming, professional, and relaxing experience for every client.
• Maintain a clean, sanitary, and organized treatment environment.
• Consistently follow all service protocols, safety standards, and applicable Colorado licensing requirements.

Lead & Team Responsibilities

• Set a positive, professional tone for the esthetician team.
• Mentor and support estheticians while encouraging consistency, accountability, and strong habits.
• Serve as a bridge between the esthetician and front desk teams to promote smooth communication and consistent client messaging.
• Help onboard and train new estheticians on service protocols, products, systems, and studio expectations.
• Conduct practical interviews with prospective esthetician candidates.
• Lead monthly one-on-one meetings with estheticians to review goals, provide feedback, and offer support.
• Provide ongoing coaching and product/service training.
• Lead or assist with monthly esthetician training and skill-development sessions.
• Help ensure service protocols, side work, cleaning responsibilities, and studio standards are consistently followed.
• Support esthetician retention and help maintain a strong, fully staffed team.
• Recognize and celebrate team members and help create a positive team culture.
• Attend leadership meetings and represent the esthetician team in studio-wide initiatives.

Retail & Inventory

• Help the esthetician team achieve strong retail performance and maintain a target retail attachment rate of 40% or higher.
• Provide ongoing product education and support estheticians in making appropriate product recommendations.
• Complete weekly backbar and retail inventory orders for both studios.
• Help maintain appropriate inventory levels and communicate product needs to management.

Multi-Studio Leadership

• Maintain a regular presence at both studios, working at least one shift per week at each location and a total of four shifts per week across the two studios.
• Communicate proactively with studio management.
• Help ensure consistent esthetician standards, training, and client experience across Denver West and Parker.

What We're Looking For

• Current Colorado Esthetician license and authorization to provide facial/skincare services in Colorado.
• Completion of an accredited esthetics educational program.
• Previous experience providing facials or working in a spa, resort spa, medical spa, skincare, or beauty environment.
• Strong knowledge of skincare products, treatments, and client education.
• A natural leader who can coach and mentor others while maintaining a positive and respectful approach.
• Strong communication skills with clients, coworkers, and management.
• Someone who is organized, dependable, proactive, and comfortable taking ownership.
• A team-oriented individual who thrives in an empowering environment.
• A genuine passion for skincare and helping clients feel their best.
• Professional liability insurance as required.

Compensation & Benefits

• $20-$22 per service hour for esthetician services
• $300 salary per two week pay period
• Commission on retail sales
• Hourly pay when a client no shows or late cancels
• Employee discounts on retail products
• Free monthly massage, facial, or stretch session
• Health, dental, and vision insurance
• 401(k) with employer match
• Accrued PTO
• Opportunities for performance-based bonuses

Why Elements?

This is more than an opportunity to perform facials. As our Lead Esthetician, you'll have a direct role in building a skincare department, developing other estheticians, improving the client experience, and growing the service across two studios.

We're looking for someone who is excited to take ownership, lead by example, and help us build something we're proud of.

If you're an experienced esthetician who is ready to take the next step in your career and help build something new, we'd love to meet you.

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.