Lead, ERP Functionals & Delivery

Mars Incorporated; Chicago (IL); On-site; USD 154,000 - 211,000; Full time

Job summary

Mars Incorporated is seeking an experienced ERP leader to define and execute a multi-brand SAP S/4HANA strategy. You will lead functional stream leads across OTC, R2R, SCP, and MFG, and institutionalize a standardized delivery engine with CALM, Jira, and Smartsheet for complex, multi-year ERP rollouts.

You will govern AMS vendors via KPI frameworks, partner with Mars Global IT and SAP leadership, and push cloud/AI initiatives while ensuring security and compliance.

Qualifications

• 10+ years of enterprise ERP leadership across large-scale transformations.
• 5+ years of formal people leadership with hiring and resource matching.
• 7+ years in CPG or Food & Beverage domains.
• Extensive SAP S/4HANA architecture, delivery, and leadership.
• Hands-on with CALM, Jira, Monday.com, Smartsheet for agile delivery.
• Governance with KPI frameworks and vendor management.
• Knowledge of RBAC, SoD, and security standards.

Responsibilities

• Define and execute the SAP S/4HANA strategy across OTC, R2R, SCP, and MFG.
• Lead functional stream leads and align teams to delivery milestones.
• Institute a standardized delivery engine using SAP Activate.
• Govern AMS partners with KPI and SLA frameworks and continuous improvement.
• Partner with Mars Global IT, SAP leadership, and SI partners for alignment.
• Drive cloud releases and AI adoption using CALM and SAP Joule initiatives.

Skills

ERP Leadership

People Leadership

Program Delivery

AMS Governance

SAP S/4HANA

Cloud & AI

Security & Compliance

Education

Bachelor's degree in IT or related field

Tools

SAP CALM

Jira

Monday.com

Smartsheet

Job description

Job Description:

Who We Are

Accelerator is Mars Snacking's growth engine, unlocking potential across high-growth brands like KIND®, RXBAR®, Eggo, and Pop-Tarts. We combine Mars' scale with the agility of a startup, driving innovation through data, automation, and AI. If you thrive in an inspiring, entrepreneurial environment, join us.

The Role

Reporting directly to the Sr. Director, Accelerator ERP & Application Lead, you will define and execute the functional ERP strategy across our expanding brand portfolio. You will directly manage our functional stream leads, spanning Order-to-Cash (OTC), Record-to-Report (R2R), Supply Chain Planning (SCP), and Manufacturing (MFG). Beyond team leadership, you will institutionalize a structured project delivery engine, govern AMS partner performance via robust KPI frameworks, and nurture strategic alliances across Mars Global IT, SAP leadership, and Systems Integration (SI) partners.

Key Responsibilities

• ERP Strategy, Architecture & Harmonization: Steer the multi-year capability roadmap and champion a "Clean Core" SAP S/4HANA strategy. Own end-to-end functional architecture and process harmonization across commercial (OTC), financial (R2R), supply chain (SCP), and manufacturing (MFG) domains, establishing repeatable M&A playbooks to onboard acquired brands.
• Talent & People Leadership: Hire top-tier talent and directly lead the functional leadership bench. Masterfully match people to assignments based on capability, complexity, and growth potential to maximize project delivery and career progression.
• Program Delivery & Operating System: Institutionalize a standardized delivery engine using the SAP Activate methodology and tools like SAP Cloud ALM (CALM), Jira, Monday.com, and Smartsheet. Lead complex, multi-year, multi-stream ERP rollouts.
• AMS Partner Governance: Govern external Application Managed Services (AMS) providers against rigorous SLA/KPI frameworks (MTTR, First-Contact Resolution, backlog burndown, CSAT) and drive root-cause problem elimination.
• Cloud Innovation, AI & Security (with Tech Lead): Partner with the Tech Lead to direct bi-annual cloud releases via CALM. Drive adoption of AI agents (SAP Joule) alongside the SAP Situation Handling framework in a single integrated strategy to proactively resolve business exceptions. Govern role-based access control (RBAC) and Segregation of Duties (SoD) under Mars Cybersecurity standards.
• Strategic Tripartite Alliances: Build collaborative partnerships across Mars Global DT (standards alignment), SAP leadership (product advocacy), and Systems Integration (SI) partners (delivery accountability).

Qualifications (Must-Haves)

• Experience: 10+ years of progressive enterprise ERP leadership across large-scale transformations; 5+ years of formal people leadership with a track record of hiring talent and masterfully matching people to assignments.
• Industry: 7+ years in CPG or Food & Beverage (lot/batch traceability, shelf-life, co-manufacturing, 3PL logistics, and FDA/food safety compliance).
• SAP S/4HANA Expertise: Extensive hands-on experience architecting, delivering, and leading SAP S/4HANA enterprise solutions, with SAP S/4HANA Public Cloud experience considered a strong plus.
• Modern Tooling & AI: Proven experience using SAP Cloud ALM (CALM), Jira, Monday.com, and Smartsheet for agile delivery, combined with leveraging AI agents and SAP Situation Handling for exception automation.
• Governance & Vendor KPIs: Proven success establishing project operating systems and managing AMS support vendors against rigorous SLA/KPI scorecards.
• Security & Compliance: Strong working knowledge of cloud role-based access control (RBAC), Segregation of Duties (SoD), and corporate security standards.
• Education: Bachelor's degree in IT, Computer Science, Supply Chain, Business Administration, Engineering, or a related field.

Nice-to-Haves

• Master's degree or MBA.
• SAP S/4HANA Cloud functional or SAP Activate Project Manager certifications.
• Experience with SAP Business Technology Platform (BTP), SAP Signavio, or enterprise integration architectures.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 153,600.00 - USD 211,200.00