Lead Emergency/ICU Technician

Thrive Pet Healthcare; Jacksonville (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

401k

Medical/Dental/Vision Insurance

Pet discounts

Job summary

Capital Veterinary Specialists is seeking a Lead Emergency/ICU Technician to coach the Technician team, ensure safety regulations, and oversee radiology and PPE compliance. The role includes training, policy development, and collaboration with leadership to keep departments running efficiently.

The position requires 2-3 years of emergency/ICU experience and some nights/weekends with occasional on-call. A strong focus on client service and staff development is essential.

Qualifications

• 2-3 years emergency/ICU experience required.
• 1 year leadership experience preferred.
• RVT/CVT preferred.
• Some nights/weekends required.
• Occasional on-call.

Responsibilities

• Provide day-to-day coaching and supervision of Technician team members.
• Ensure OSHA regulations are followed and hospital safety meetings held.
• Maintain radiology compliance including dosimetry badge reports and exposure checks.
• Maintain PPE logs and appropriate PPE inventory.
• Maintain and oversee laboratory equipment cleaning/maintenance with checklists.
• Maintain Policies & Procedures; collaborate with Medical Director and Hospital Administrator.
• Work with Department Leads to ensure team support and efficient operations.
• Oversee training of new team members and provide regular feedback.
• Conduct quarterly 1:1 conversations with technical staff.

Skills

Emergency/ICU experience

Leadership experience

RVT/CVT preferred

Job description

Description

Capital Veterinary Specialists is seeking a Lead Emergency/ICU Technician to help lead our amazing team!

Sign-On Bonus

$2,500

Job Duties

• Provide day-to-day coaching and supervision of Technician team members.
• Ensure there are set OSHA regulations for the hospital and team members are trained appropriately. Conduct hospital safety meetings at least every 6 months.
• Maintain and oversee the Radiology compliance in the hospital; to include dosimetry badge reports and exchanges, exposure checks for protective equipment, and patient logs.
• Maintain PPE logs and ensure we always have appropriate PPE.
• Maintain and oversee cleaning and maintenance of all laboratory equipment; including maintaining a checklist for each piece of equipment.
• Maintain Policies & Procedures for the medical team; meet with Medical Director and Hospital Administrator about concerns and policies needed. Ensure the Medical Director review of all policies and procedures prior to implementation.
• Work with the Department Leads to ensure team members are providing adequate support and departments are running efficiently.
• Oversee training of all new team members; ensure all leaders are providing accurate training and providing regular feedback.
• Perform employee evaluations and reviews for technical team members with the assistance of the Hospital Administrator.

Leadership Capabilities

• Acts as a champion for change and identifies documents, shares, and promotes best practices.
• Drives accountability of all team members in achieving goals.
• Facilitates clear and consistent communication within the leadership team, with all team members and with clients.
• Demonstrates leadership and collaboration by building relationships and rapport with staff teams quickly and actively engaging the team in collective problem-solving.
• Excellent trainer of individuals on systems, process, and how to be successful as part of the team.

People Management Capabilities

• Partner with the Hospital Administrator to address staffing needs including hiring, training, reviewing, and disciplining of staff.
• Implements performance-based incentive, rewards, and recognition programs.
• Creates staff schedule and manages labor costs to budget.
• Conduct 1:1 conversations with all members of the technical team at least quarterly.
• Passionate about maintaining a safe, harassment-free work environment by providing resources, support, and supervision to the team.

Client Service Capabilities

• Demonstrates and reinforces the highest level of client service.
• Resolves client issues and escalations; oversees client follow-up communication.
• Drives client visits through strategic client communication.

Growth & Development Capabilities

• Participate in the development and implementation of hospital procedures and policies.
• Design workflow systems and processes that consistently drive results with the end goal of providing an outstanding client and pet experience.
• Identify growth and innovation opportunities based on experience and interaction with team members.
• Manages priorities across and within areas of the hospital; ability to productively prioritize tasks.

Job Requirements

• 2-3 years emergency/ICU experience required
• 1 year leadership experience preferred
• RVT/CVT preferred
• Some nights/weekends required
• Occasional on-call

Compensation

Compensation negotiable based on credentials and experience. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Benefits

We offer an amazing benefits package including PTO, 401k, Medical/Dental/Vision Insurance, generous pet discounts, and MUCH MORE! Apply today!