Lead Eligibility Specialist - Social Services

Guilford County Government; Proximity (NC); On-site; USD 48,000 - 58,000; Full time

Job summary

Guilford County Government seeks a lead worker for the Economic Services Program, focusing on Medicaid and Food Stamps. You will train, mentor, and review caseworkers, handling complex eligibility determinations and occasional home visits.

You will supervise a caseload, cover vacancies, and ensure compliance with deadlines while coordinating with Eligibility Supervisors. Residency within the county area is preferred.

Qualifications

• High school diploma or GED plus 2 years of Income Maintenance experience or related work
• Bachelor's degree may substitute part or all experience

Responsibilities

• Lead caseload management for Medicaid and Food Stamp cases
• Provide training and mentoring to staff
• Review and approve case actions
• Cover for supervisors as needed

Skills

Policy knowledge

Mentoring

Adaptability

Community outreach

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Guilford County Government seeks a lead worker for the Economic Services Program, focusing on Medicaid and Food Stamps. You will train, mentor, and review caseworkers, handling complex eligibility determinations and occasional home visits.

You will supervise a caseload, cover vacancies, and ensure compliance with deadlines while coordinating with Eligibility Supervisors. Residency within the county area is preferred.