Eligibility Caseworker: Help Families Access Benefits

Guilford County Government; Proximity (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Guilford County Government is seeking an Eligibility Worker to determine eligibility for multiple social assistance programs. You will interview applicants, verify data, and complete required forms while adhering to strict deadlines.

You will maintain client records, provide information to clients and the community, and refer cases to appropriate services as needed. Training is provided to stay current with program policies.

Qualifications

• High school diploma and relevant public contact experience.
• Ability to document complex situations clearly and legibly.
• Experience working with diverse communities and explaining information.

Responsibilities

• Determine eligibility for financial, medical, special assistance and food programs.
• Interview applicants, verify data, and complete forms within policy deadlines.
• Maintain accurate client eligibility records and respond to inquiries.
• Make referrals to other social services or community resources as needed.
• Attend training and stay current with program policies and procedures.

Skills

Interviewing

Data documentation

Policy interpretation

Mathematical calculations

Time management

Communication

Education

High school diploma

Job description

Guilford County Government is seeking an Eligibility Worker to determine eligibility for multiple social assistance programs. You will interview applicants, verify data, and complete required forms while adhering to strict deadlines.

You will maintain client records, provide information to clients and the community, and refer cases to appropriate services as needed. Training is provided to stay current with program policies.