Lead Drain Technician

TLC Drain, Sewer and Water Cleanup; Eagleville (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in Eagleville is looking for a Skilled Sewer Technician. The ideal candidate will excel in problem-solving and customer service, performing diagnostics and repairs on sewer systems while providing exceptional customer care. This role offers competitive pay, health benefits, and opportunities for training and education.

Benefits

Health Benefits

401K with Company Matching

Generous PTO and Holiday Pay

On-the-Job Training

Qualifications

• Experience in plumbing, drain service, or similar technical roles.

Responsibilities

• Diagnose and repair sewer issues, optimize sewer performance.
• Educate customers on sewer conditions and repair options.
• Operate jet trucks and drain cameras for diagnostics.

Skills

Problem-Solving

Customer Service

Technical Skills

Sales Skills

Education

Valid Driver's License

Job description

Job Title: Sewer Technician

Company: TLC Drain, Sewer, and Water Cleanup

We are seeking a Skilled Sewer Technician who excels in problem-solving, customer service, and full-service jet truck operations. The ideal candidate will diagnose, clear, and repair sewer issues, educate customers, and provide lasting solutions.

Key Responsibilities

• Sewer diagnostics and repairs: Assess and resolve main drain blockages, identify root causes, and optimize sewer performance.
• Customer education: Clearly communicate sewer conditions and repair options to empower customer decisions.
• Technical skills: Operate equipment like jet trucks and drain cameras to diagnose and resolve sewer problems.
• Solution-oriented service: Recommend and implement effective, long-term solutions such as addressing root intrusion or structural collapse.
• Customer care: Build trust through professionalism and expert consultation, ensuring a 5-star customer experience.

Requirements

• Experience in plumbing, drain service, or similar technical roles.
• Strong sales skills and willingness to communicate with customers to identify needs and opportunities.
• Valid driver's license.
• Ability to pass a background check.

Benefits

• Competitive pay plus performance-based commissions.
• Health benefits including Vision, Dental, Life, and Long-Term Disability.
• 401K with company matching.
• Generous PTO and holiday pay.
• On-the-job training and continuing education opportunities.

Additional Details

• Employment Type: Full-time
• Seniority Level: Entry level