Lead Dispatcher – School Transportation Supervisor

Suffolk Public Schools; Suffolk (VA); On-site; USD 38,000 - 49,000; Full time

Job summary

Suffolk Public Schools is seeking a Lead Dispatcher in Suffolk, VA. This position under the Director of Transportation handles intermediate clerical tasks, operates as a qualified telephone operator and typist, and supervises 4–8 dispatchers.

Responsibilities include coordinating with officials and parents, answering calls, scheduling substitutes, managing logs, and dispatching mechanics. The role requires a high school diploma and strong organizational skills.

Qualifications

• Must possess a high school diploma or GED.
• Experience with office technology and typing is expected.

Responsibilities

• Communicate with school officials and parents regarding transportation matters.
• Answer telephone, greet the public and provide information.
• Secure substitutes for bus drivers and aides; ensure proper route and student information.
• Maintain logs of concerns and complaints about routes and drivers; respond to emails.
• Dispatch mechanics to buses and monitor two-way radio systems for dispatching.
• Maintain daily logs and schedules for 4–8 dispatchers; monitor traffic and field trips.

Skills

Multitasking

Education

High School Diploma or GED

Job description

Suffolk Public Schools is seeking a Lead Dispatcher in Suffolk, VA. This position under the Director of Transportation handles intermediate clerical tasks, operates as a qualified telephone operator and typist, and supervises 4–8 dispatchers.

Responsibilities include coordinating with officials and parents, answering calls, scheduling substitutes, managing logs, and dispatching mechanics. The role requires a high school diploma and strong organizational skills.