Lead Dispatcher: Route & Returns Supervisor (Furniture)

Direct Impact Logistics; Aurora (CO); On-site; USD 50,000 - 55,000; Full time

Job summary

Direct Impact Logistics in Aurora, CO is seeking a Lead Dispatcher/Return Clerk to lead daily dispatching and returns processing for a 7-day furniture delivery operation. You will oversee driver assignments, route coordination, delivery tracking, and returns/claims handling.

The role requires the ability to lift up to 50 lbs and a Monday–Friday schedule with rotating days; bilingual ability is a plus, and Dispatch Track experience is helpful but not required.

Responsibilities

• Lead daily dispatching and returns processing for a 7‑day furniture delivery operation.
• Oversee driver assignments, route coordination, delivery tracking, and returns/claims handling.
• Must be able to lift up to 50 lbs.
• 5‑day work week with rotating days (week‑to‑week schedule).
• Bi‑language is a plus; DispatchTrack knowledge is a plus but not required.

Skills

Bilingual

DispatchTrack

Tools

DispatchTrack

Job description

Direct Impact Logistics in Aurora, CO is seeking a Lead Dispatcher/Return Clerk to lead daily dispatching and returns processing for a 7-day furniture delivery operation. You will oversee driver assignments, route coordination, delivery tracking, and returns/claims handling.

The role requires the ability to lift up to 50 lbs and a Monday–Friday schedule with rotating days; bilingual ability is a plus, and Dispatch Track experience is helpful but not required.