Lead Disaster Restoration Technician

ServiceMaster Dynamic Cleaning; Worcester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K Matching Retirement Plan

Health insurance

Paid Time Off

Bonus based on performance

Uniforms and Tools provided

Flexible schedule

Job summary

ServiceMaster Dynamic Cleaning in Worcester, MA is seeking a Field Supervisor for restoration projects. You will monitor tasks, inspect drying and demolition work, prepare documentation, and communicate next steps to customers on site.

You will supervise technicians, enforce safety and quality standards, handle driver paperwork, and collaborate with adjusters and clients to resolve issues; a valid driver's license and good communication are required.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with satisfactory driving record.
• Excellent verbal and written communication.
• Experience in disaster restoration or construction a plus.
• Experience using Xactimate preferred.

Responsibilities

• Monitor and inspect restoration tasks to ensure completion.
• Prepare and review notes, photos, and documents per policy.
• Explain processes and next steps to customers in person.
• Supervise technicians to maintain safety and standards.
• Ensure safety compliance on active jobs.

Skills

Communication

Problem-solving

Customer service

Prioritization

Mobile data entry

Education

High school diploma

Tools

Xactimate

Mobile software

Job description

ServiceMaster Dynamic Cleaning in Worcester, MA is seeking a Field Supervisor for restoration projects. You will monitor tasks, inspect drying and demolition work, prepare documentation, and communicate next steps to customers on site.

You will supervise technicians, enforce safety and quality standards, handle driver paperwork, and collaborate with adjusters and clients to resolve issues; a valid driver's license and good communication are required.