lead digital pathology Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 33,000 - 44,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA seeks a Lead Digital Pathology Coordinator to oversee daily digital pathology workflow, coordinate scanning, and ensure high-quality imaging for clinical, teaching, research, and archival use.

You will lead staff and vendor coordination, monitor equipment performance, implement QA processes, and collaborate with pathologists and IT to optimize operations, expand projects, and maintain compliant image management.

Qualifications

• Bachelor's degree required.
• 2+ years in pathology, histology, or digital pathology.
• Experience with Outlook, Word and Excel.
• Leadership or project coordination experience preferred.

Responsibilities

• Leads and coordinates daily operations of the digital pathology program and imaging workflow.
• Oversees scheduling and prioritization of scanning requests for turnaround times.
• Provides guidance and support to staff involved in scanning workflows.
• Monitors scanner functionality and coordinates maintenance with vendors.
• Troubleshoots issues and escalates when needed; manages rescanning workflows.

Skills

Leadership

Project coordination

Decision making

Problem solving

Written communications

Oral communications

Team work

Customer service

Education

Bachelor's degree

Tools

Outlook

Word

Excel

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Lead Digital Pathology Coordinator provides advanced operational, technical, and administrative support for the Digital Pathology program within the Anatomic Pathology Department. This role oversees daily digital pathology workflow operations, coordinates scanning activities, monitors equipment performance and maintenance, and serves as the primary resource for troubleshooting and workflow optimization. The Lead Digital Pathology Coordinator is responsible for ensuring high-quality digital slide imaging for daily slide viewing, consultation, teaching/research, tumor board, clinical conferences, and archival imaging. This position will function as a lead resource for staff, vendors, and other outside facilities as needed.

Job Description

Essential Responsibilities:

• Leads and coordinates daily operations of the digital pathology program and imaging workflow.
• Oversees scheduling and prioritization of scanning requests to ensure optimal turnaround times.
• Serves as the primary resource for all digital pathology operations, providing guidance and support to staff involved in scanning workflows.
• Monitors scanner(s) functionality and equipment performance; including coordinating preventive maintenance and service activities with vendors for all digital pathology equipment.
• Troubleshoots scanner(s), and workflow issues and escaltes concerns appropriately when needed. Oversees rescanning workflows, and corrective actionsrelated to image quality and/or scanner failures.
• Develops, implements and improves standard workflows, procedures, and quality assurance processes related to digital pathology operations.
• Coordinates activities with pathologists, residents, researchers, laboratory staff, administrative staff and outside facilities to support the utilization of digital pathology services.
• Maintains oversight of image management systems, digital storage, archival processes, and export requests to ensure integrity, accessibility, and compliance.
• Maintains organized tracking systems, spreadsheets, schedules, and workflow documentation related to digital pathology operations and equipment maintenance.
• Coordinates implementation of any new digital pathology projects, upgrades, validations and expansion initiatives.
• Acts as a liaison between department leadership, IT, vendors, and service providers regarding scanner maintenance, software updates, equipment troubleshooting, and operational concerns.
• Assists in onboarding and training staff on digital pathology workflows, scanning procedures, quality standards, and image management systems.
• Supports continuous improvement initiatives to streamline workflows, improve operational efficiency, and enhance digital pathology services across the Anatomic Pathology Department.

Required Qualifications:

• Bachelor's degree
• A minimum of 2 years' experience in pathology, histology, or digital pathology
• Experience with computer systems required including web-based applications, which may include Outlook, Word and Excel
• Prior leadership, lead, or project coordination experience preferred.

Competencies:

• Decision MakingAbility to independently make operational decisions related to digital pathology workflows, scheduling, equipment priorizitaion, and problem resolution. Provides recommendations for process improvement and operational efficiency.
• Problem SolvingDemonstrates advanced troubleshooting skills for scanner(s) operations, workflow interuptions, image quality concerns, and other technical issues.
• Independence of ActionWorks independently with minimal supervision while prioritizing departmental needs and coordinating multiple ongoing demands.
• Written CommunicationsAbility to communicate clearly and effectively in written English with internal and external customers.
• Oral CommunicationsAbility to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• KnowledgeDemonstrates advanced knowledge of digital pathology concepts, practices and polices with the ability to use them in complex varied situations.
• Team Work/LeadershipAbility to lead workflow operations, coordinate staff activities, support collaborative problem-solving, and foster a positive team environment
• Customer ServiceAbility to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
• Physical Nature of the jobSedentary work: exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and/or pulling objects. Sitting most of the time, walking and standing required only occasionally.

Pay Range: $24.26 – $32.64