Lead Digital Operations & Automation Growth

AT&T Services, Inc.; Dallas (TX); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee Discounts

Job summary

AT&T inc. in Dallas, Texas is seeking a Lead for DRIVE to own the intake and workflow platform across the project lifecycle. You will shape the platform roadmap, drive automation, AI-enabled workflows, and maintain data quality.

This hands-on, high-visibility role collaborates with business and technical teams to deliver practical, scalable improvements. Responsibilities include building low-code solutions, overseeing API and Snowflake integrations, and driving adoption while ensuring governance

Qualifications

• 5+ years of platform or product ownership experience.
• Experience managing a platform roadmap from requirements through delivery and adoption.
• Hands-on with low-code applications or workflow solutions and automation.
• Ability to use AI-assisted tools with sound judgement and appropriate review.
• familiarity with APIs and Snowflake to define requirements and collaborate with tech teams.
• Proven ability to map and improve intake, workflow, and related processes.

Responsibilities

• Lead DRIVE product direction and maintain a prioritized roadmap for enhancements, automation, AI, and connectivity.
• Own intake and workflow process improvements from submission to execution and handoff.
• Establish data definitions, validation rules, and controls to improve data quality and visibility.
• Drive adoption, communicate releases, and provide practical guidance to teams.

Skills

Platform ownership

Roadmap management

Low-code development

AI tooling

Cross-functional coordination

Data quality awareness

Education

Bachelor’s degree

Tools

APIs

Snowflake

Job description

AT&T inc. in Dallas, Texas is seeking a Lead for DRIVE to own the intake and workflow platform across the project lifecycle. You will shape the platform roadmap, drive automation, AI-enabled workflows, and maintain data quality.

This hands-on, high-visibility role collaborates with business and technical teams to deliver practical, scalable improvements. Responsibilities include building low-code solutions, overseeing API and Snowflake integrations, and driving adoption while ensuring governance