Lead Digital Designer

Starbucks; Nashville (TN); On-site; USD 119,000 - 194,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with employer match

Job summary

Starbucks in Nashville, TN is seeking a Lead Digital Designer to join the Partner Experience Design team onsite. You will shape digital experiences used by Starbucks partners across stores and support organizations, building scalable design system capabilities for North America.

You will collaborate with product managers, engineers, and stakeholders to evolve interfaces and guide teams through agile design loops. The role emphasizes mentorship, system thinking, and strong communication.

Qualifications

• 5+ years experience in UX design for digital products.
• 3+ years designing products using a design system.
• 1+ years overseeing design system development or maintenance.
• Meticulous attention to detail.
• Agile environment experience with cross-disciplinary teams.
• Experience mentoring designers and giving actionable feedback.
• Experience leading cross-team efforts with engineering, design, and product management.
• Experience designing for iOS.
• Familiarity with HTML/CSS/JavaScript and their constraints.
• Strong communication to align teams and stakeholders.

Responsibilities

• Define core elements of the Retail Design System: UX, visual, interaction, and motion components, with usage guidelines.
• Act as SME to support teams and extend the design system.
• Lead collaboratively to drive adoption and stakeholder outcomes.
• Work in a product team to improve partner experiences for North America stores.
• Think in systems, connecting teams to deliver scalable design solutions.

Skills

UX design

Design systems

Mentoring

Agile

Cross-functional collaboration

iOS design

HTML/CSS/JavaScript

Communication

Tools

HTML

CSS

JavaScript

iOS

Job description

Join Starbucks in Nashville, TN (onsite) as a Lead Digital Designer on the Partner Experience Design team. You will shape digital experiences used by Starbucks partners across stores and support organizations, helping teams deliver consistent, human-centered product interfaces at scale. The role partners with product managers, engineers, and business stakeholders to build and evolve design system capabilities and improve experiences for partners across North America.

What you’ll do

• Define the core elements of the Starbucks Retail Design System, including UX, visual, interaction, and motion components, plus documented behaviors and usage guidelines.
• Serve as a subject matter expert to support teams contributing to the design system, building internal knowledge and clarity on how to extend it.
• Use collaborative leadership to help drive adoption of the design system and support strong outcomes for stakeholders.
• Work within a product delivery team to understand partner experiences, with results intended to be used by every store partner in North America.
• Think in systems, connecting relationships across teams and experiences to enable scalable solutions.

What you bring

• 5+ years experience of UX design for digital products.
• 3+ years experience designing products using a design system.
• 1+ years experience overseeing the development or maintenance of a design system.
• Meticulous attention to detail.
• Self-starter who can work in an agile environment with other disciplines in quick design loops.
• Experience mentoring designers and providing actionable design feedback.
• Experience leading cross-team efforts and collaborating with engineering, design, and product management.
• Experience designing for iOS.
• Familiarity with relevant front-end technologies: HTML/CSS/JavaScript and their affordances and limitations.
• Solid communication skills, written and verbal, with experience aligning teams and stakeholders through persuasion and influence.
• Experience with design languages and human interface guidelines, familiar with frameworks, components, and patterns (ideally as both a designer and system creator).
• Comfort with ambiguity and solving ambitious problems through an agile, iterative approach.
• Strong interaction and visual design knowledge, with familiarity with information architecture.

Tools and technologies

• iOS
• HTML
• CSS
• JavaScript

Compensation

USD 119,200 - 194,400 per year.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match (eligible partners)
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement
• Reasonable accommodations for job applicants with disabilities (process via contact information)