lead digital designer, Starbucks Technology

Starbucks; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with employer match

Tuition coverage (Starbucks CollegeAch

Paid time off

Equity / stock program

Job summary

Starbucks is seeking a lead digital designer to shape the Partner Experience Design system used by partners across stores and support organizations. You will define UX, visual, interaction and motion elements and document usage guidelines.

You will mentor designers, collaborate with product managers, engineers, and stakeholders, advocating for a human-centered design approach and helping scale the design system across North America.

Qualifications

• 5+ years experience of UX design for digital products.
• 3+ years experience designing products using a design system.
• 1+ years experience overseeing the development or maintenance of a design system.

Responsibilities

• Define the core elements of the Starbucks Retail Design System, specifying UX, visual, interaction and motion elements and documenting guidelines.
• Cultivate internal knowledge around the design system and act as SME to contributing teams.
• Facilitate adoption of the design system to ensure best outcomes for stakeholders.
• Collaborate with product teams to understand partner experiences for stores across North America.
• Think in terms of systems and connect relationships across teams and experiences.

Skills

UX design

Design systems

Mentoring designers

Cross-team collaboration

iOS design

Frontend fundamentals

Agile / design loops

Communication

Tools

HTML/CSS/JavaScript

Job description

Now Brewing - lead digital designer #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This critical role will be part of the Partner Experience Design team, responsible for designing and enhancing digital experiences used by Starbucks partners across stores and support organizations. The team collaborates closely with product managers, engineers, and business stakeholders to identify partner needs, define experience strategies, and deliver intuitive, scalable solutions. In addition, the team serves as a strategic partner throughout the product development lifecycle, ensuring partner-facing applications are human-centered, operationally effective, and aligned to both business and technology objectives.

As a lead digital designer, you will…

• Define the core elements of the Starbucks Retail Design System, specifying UX, visual, interaction and motion elements as well as documenting behaviors and usage guidelines.
• Cultivate internal knowledge around the design system by serving as a subject matter expert to contributing teams who are building additions to the design system.
• Utilize collaborative leadership skills to facilitate the adoption of the design system and ensure the best outcome for stakeholders.
• Work within a product delivery team to understand the experience we are building for our partners. The result of this work will be used by every store partner in North America.
• Be comfortable thinking in terms of systems, connecting and making relationships across multiple teams and experiences.

We’d Love To Hear From People With

• 5+ years experience of UX design for digital products
• 3+ years experience designing products using a design system
• 1+ years experience overseeing the development or maintenance of a design system
• Meticulous attention to detail
• Self-starter able to work in an agile environment with other disciplines in quick design loops
• Experience mentoring other designers and giving actionable design feedback
• Experience leading cross-team efforts and collaborating with engineering, design and product management.
• Experience designing for iOS
• Familiarity with relevant front-end technologies (HTML/CSS/Javascript) and their affordances and limitations
• Solid communication skills, written and verbal
• Experience with design languages and human interface guidelines and are familiar with frameworks, components and patterns -- ideally as both a designer and system creator.
• Used to dealing with ambiguity and love solving ambitious problems in an agile, iterative manner.
• Strong knowledge of interaction and visual design as well as familiarity with information architecture.
• Strong written and verbal communication skills and have experience aligning teams and stakeholders by persuasion and influence.

Join us and be part of something bigger.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicantswill receive considerationfor employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability orprotectedveteran status,or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonableaccommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us atapplicantaccommodation or 1(888) 611-2258.