Lead Developer and Learning Management System (LMS) Administrator

Cannon Financial Institute; Athens (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Cannon Financial Institute in Athens, Georgia, is seeking a hands-on developer and LMS administrator to build and support online learning for financial institutions. The role involves managing day-to-day LMS operations, such as learner onboarding and reporting, while collaborating with teams to integrate eLearning content.

Ideal candidates will have 3+ years of experience in LMS support, excellent communication skills, and attention to detail. The position includes significant involvement in product development and client solutions.

Qualifications

• 3+ years of experience supporting an LMS and building eLearning content.
• Experience with data exports/imports and creating operational reports.
• Strong technical troubleshooting skills and ability to work under deadlines.

Responsibilities

• Lead online learning product development and authoring.
• Serve as LMS administrator and manage user configurations.
• Support web development projects tied to learning products.

Skills

LMS administration

eLearning content development

Technical troubleshooting

Data management

Clear communication

Attention to detail

Education

Bachelor’s degree in a related field

Tools

Thought Industries

SCORM

xAPI (Tin Can)

Job description

Cannon Financial Institute is a leading professional development and consulting firm serving the top firms within the financial services industry. Our professionals conduct over 500 engagements per year, delivering exceptionally high-quality performance improvement experiences for our clients.

Cannon is seeking a hands‑on developer and LMS administrator to build, launch, and support online learning for financial institutions. This role owns day‑to‑day LMS operations in Thought Industries (learner onboarding, reporting, troubleshooting) and partners with internal teams to develop and integrate eLearning content, tools, and client‑facing solutions.

Responsibilities

• Lead online learning product development (authoring, packaging, QA, release management).
• Build and maintain eLearning interoperability and integrations (SCORM; experience with xAPI/Tin Can and LTI a plus).
• Serve as the LMS administrator: user/role management, course configuration, enrollments, learning paths, reporting, and support workflows.
• Manage courseware assets, versioning, and publishing standards across programs and clients.
• Produce and deliver learner progress and completion reporting to client stakeholders.
• Support specialized web development projects tied to learning products and client solutions.
• Consult with clients on custom online learning projects and implementation needs.
• Partner with Enterprise Sales on prospect consulting, demos, and solution design for online and blended learning proposals.
• Collaborate with internal online learning teams and instructors to support program delivery as needed.
• Serve as a core team member for the Certified Wealth Strategist designation for online learning components.

Required Qualifications

• 3+ years of experience supporting an LMS and/or building eLearning content in a professional setting, SaaS & LMS preferred.
• Experience administering LMS features such as enrollments, groups/audiences, roles/permissions, catalogs, learning paths, reporting, and notifications.
• Strong technical troubleshooting skills, including investigating user issues, reproducing bugs, documenting fixes/workarounds, and escalating to vendors when needed.
• Comfort working with data: exports/imports (CSV), basic data hygiene, and creating reliable operational reports for internal and client use.
• Clear written and verbal communication skills, with the ability to explain technical issues to non‑technical users and client stakeholders.
• High attention to detail and strong follow‑through in a deadline‑driven environment.

Preferred Qualifications

• Experience with xAPI (Tin Can) and/or Learning Record Stores (LRS); familiarity with AICC (legacy) content support.
• Experience with LMS integrations and identity concepts such as SSO (SAML/OIDC), user provisioning, and roles/permissions mapping.
• Ability to work with APIs and webhooks; basic scripting/automation to reduce manual admin work.
• Experience administering Thought Industries; familiarity with other LMS platforms (e.g., Moodle, Canvas, Docebo, Absorb, Cornerstone) and the ability to learn new systems quickly.
• Understanding of accessibility and usability best practices for online learning (WCAG/Section 508 concepts) and how to QA for them.
• Experience with video/audio workflows (editing, compression, captioning) and managing multimedia assets.
• Comfort partnering with Sales on demos and solutioning; able to translate client needs into a practical implementation plan.
• Experience supporting clients in regulated industries (privacy, security, and audit‑friendly processes).

Core Competencies

• Customer focus: responsive, professional support for learners, instructors, and client administrators.
• Ownership mindset: proactive monitoring, issue prevention, and continuous improvement of the learning experience.
• Systems thinking; able to connect content, data, integrations, and processes end‑to‑end.
• Quality and documentation: repeatable processes, clear playbooks, and well‑documented changes.
• Collaboration: works effectively across Production, Instructional Technology, Enterprise Sales, and external vendors.

Education

Bachelor’s degree in a related field (technology, instructional design/technology, information systems, or similar) or equivalent practical experience.