Lead Destination Consultant- Work From Home

Mytravelconnection; Burlington (NC); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Lead Destination Consultant to join their remote team. In this exciting role, you will provide exceptional customer service while assisting clients in planning their dream vacations. You will handle inquiries, book travel arrangements, and work with top travel brands, all while receiving comprehensive training. This position offers a unique opportunity to combine your passion for travel with a rewarding career in customer service. If you're ready to embark on a fulfilling journey in the travel industry, this role is perfect for you.

Qualifications

• Strong customer service skills with a focus on client satisfaction.
• Ability to research and book various travel packages.

Responsibilities

• Deliver premium service to clients from inquiry to booking.
• Research and book domestic and international travel packages.

Skills

Customer Service

Travel Booking

Communication Skills

Research Skills

Tools

Online Travel Booking Systems

Job description

Lead Destination Consultant - Work From Home

Join us to apply for the Lead Destination Consultant - Work From Home role at My Travel Connection.

We’re passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is your opportunity to work remotely, booking everything from flights and hotels to cruises, concerts, and sporting events—with full training provided and access to top industry suppliers.

Responsibilities

1. Deliver premium, concierge-level service to clients from initial inquiry through final booking.
2. Handle phone calls, emails, and online submissions promptly and professionally.
3. Research and book both domestic and international travel packages including airfare, hotels, tours, car rentals, cruises, and more.
4. Work with leading travel brands like Expedia, Universal Studios, Delta, Princess Cruises, and Avis.
5. Learn and use various online travel booking systems and supplier portals.
6. Provide accurate pricing, process changes, and handle payments securely.
7. Send out travel confirmations and e-tickets to clients.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Hospitality

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