Lead Destination Consultant- Work From Home

My Travel Connection; Burlington (NC); Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative travel company is seeking a Lead Destination Consultant to provide exceptional customer service while helping clients plan unforgettable vacations from the comfort of their homes. This role involves booking everything from flights and hotels to cruises and events, ensuring a seamless travel experience. With comprehensive training and access to top industry suppliers, you'll be equipped to deliver concierge-level service. If you're passionate about travel and customer service, this is an exciting opportunity to join a forward-thinking team dedicated to creating memorable experiences.

Qualifications

• Experience in customer service, preferably in the travel industry.
• Ability to handle inquiries and bookings professionally.

Responsibilities

• Deliver premium service to clients from inquiry to booking.
• Research and book domestic and international travel packages.

Skills

Customer Service

Travel Booking

Communication Skills

Research Skills

Education

High School Diploma

Bachelor's Degree in Hospitality or Travel

Tools

Online Travel Booking Systems

Supplier Portals

Job description

Lead Destination Consultant - Work From Home

Location: Burlington, United States | Posted on: 04/23/2025

We are passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is an excellent opportunity to work remotely, booking everything from flights and hotels to cruises, concerts, and sporting events. Full training will be provided, along with access to top industry suppliers.

What You'll Do:

1. Deliver premium, concierge-level service to clients from initial inquiry through final booking
2. Handle phone calls, emails, and online submissions promptly and professionally
3. Research and book both domestic and international travel packages, including airfare, hotels, tours, car rentals, cruises, and more
4. Collaborate with leading travel brands like Expedia, Universal Studios, Delta, Princess Cruises, and Avis
5. Learn and utilize various online travel booking systems and supplier portals
6. Provide accurate pricing, process changes, and handle payments securely
7. Send out travel confirmations and e-tickets to clients