Lead Destination Consultant- Work From Home

Newport Associates; Jersey City (NJ); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading travel service company and provide top-notch customer service while booking unforgettable vacations. Work remotely and enjoy full training with access to top industry suppliers. This role involves handling inquiries, bookings, and confirmations for various travel experiences.

Qualifications

• Must be at least 18 years old and reside in the U.S., Mexico, or Australia.

Responsibilities

• Deliver premium, concierge-level service to clients from initial inquiry through final booking.
• Research and book both domestic and international travel packages.

Job description

We’re passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is your opportunity to work remotely, booking everything from flights and hotels to cruises, concerts, and sporting events—with full training provided and access to top industry suppliers.

What You'll Do :

1. Deliver premium, concierge-level service to clients from initial inquiry through final booking.
2. Handle phone calls, emails, and online submissions promptly and professionally.
3. Research and book both domestic and international travel packages including airfare, hotels, tours, car rentals, cruises, and more.
4. Work with leading travel brands like Expedia, Universal Studios, Delta, Princess Cruises, and Avis.
5. Learn and use various online travel booking systems and supplier portals.
6. Provide accurate pricing, process changes, and handle payments securely.
7. Send out travel confirmations and e-tickets to clients.

Requirements

Must be at least 18 years of age and reside in the U.S., Mexico, or Australia. Laptop and/or smartphone and Wi-Fi are required.